LEARNING CONTENT DESIGNER 100%

LEARNING CONTENT DESIGNER 100%
The company
At Swatch, we thrive on surprise. Whether it's with our collections, action sports or artistic collaborations, we don't stay inside the box. We're here to shake things up with our striking designs, which always reflect the zeitgeist but never fail to catch the eye. That's what we do best, and that's what we've done since 1983.
Our team is a collective of passionate people, headquartered in Switzerland and present worldwide. We are visionaries and revolutionaries - unwaveringly true to ourselves and unafraid to do things differently. Together, we are here to make the world a little more colorful and exciting by embracing newness and boldness. You might even say that we're more than just a watch company.
Are you one of us? Join our team.
In order to reinforce the Learning & Development team at its Headquarters in Biel/Bienne, Switzerland, SWATCH is currently searching for a
LEARNING CONTENT DESIGNER 100%
Job description
Design and develop product learning content that simplifies movements, complications, materials, and craftsmanship for diverse retail audiences.
Create storytelling-driven learning modules that bring brand heritage, craftsmanship, and collection narratives to life.
Develop customer excellence training programs focused on luxury behaviors, emotional intelligence, and elevated client interactions.
Build coaching tools and learning resources to support store managers and trainers in reinforcing learning on the shop floor.
Produce blended learning journeys combining digital, virtual, and in-person formats for global deployment.
Collaborate with Product, Marketing, and Retail teams to ensure content accuracy, brand alignment, and operational relevance.
Leverage learning analytics to measure impact, optimize content, and enhance learner engagement across markets.
Profile
Bachelor's degree or equivalent experience.
5 years minimum experience in learning design, retail training, or brand education (luxury, fashion or watches preferred).
Proficiency in Microsoft Office Suite, Adobe Suite & LMS Platform.
Professional requirements
Strong skills in instructional design, storytelling, and content creation
Ability to simplify complex technical topics and craft engaging narratives
A passion for craftsmanship, retail excellence, and elevating the client experience
Strong organizational skills and attention to detail
Languages
Excellent communication skills in English; additional languages are a plus
Company address
Your new employer:
At Swatch we don't do boring. We thrive on innovation and infuse our pioneering and adventurous spirit into everything we do. As such we operate in a fast-paced and dynamic environment that values creativity, teamwork and openness. We want our people to feel inspired to bring their best and authentic self to work and actively seek to create an environment that prioritizes diversity, equity and inclusion and where individuals feel heard and appreciated.
We strongly believe that happy and healthy employees are the key to success. That is why we offer attractive benefits including:
Work and holidays:
Flexible 40 working hours / week
25 days of annual leave
Health insurance / Pension fund:
Contribution to health insurance costs
First class pension fund
Maternity/Paternity :
Extended maternity leave
Family allowances beyond legal requirements
Further training:
Training and development plan
Paid language courses
Mobility:
Unique and modern buildings and outdoor facilities
Convenient location and access via public transport
Free underground parking and access to bike sharing
F&B:
Subsidized on-site canteen and food trucks
Free coffee and tea
Other:
Product discounts
Wellness benefits and fitness programs
Fun workplace events
Contact
If you feel this challenging opportunity meets your profile and expectations, please click on the APPLY link to send us your CV in English and other documents.
SWATCH Ltd.
Human Resources
G. Hayek Strasse 1
CH - 2502 Biel/Bienne jidfe78f0ba jit0728a jiy26a