Job Description:
We Dream. We Do. We Deliver.
At Merkle a dentsu company we power the experience economy. Whether were building the next great app running CRM at scale for global brands delivering technology architectures that support millions of users or providing world-class data identity and insights solutions its all in the name of crafting experiences that set brands apart from the competition. Backed by dentsus legacy of innovation and creativity originating in Japan weve spent over 35 years helping brands build loyalty drive growth and connect meaningfully with their audiences.
Weve been named a global Leader by top industry analyst firms in categories as wide-ranging as digital transformation and commerce experience design engineering and technology integration digital marketing data science CRM and loyalty and customer data management.
At Merkle customer experience is at the forefront of everything we do.
To help us driving innovation and build functional systems that improve customer experience we are looking forSenior Project Managerto join our Talent Community.
This is not an active open job role. Please apply to this ad if you would like to be considered for our Senior Project Manager Talent Community and to be kept in the loop on future job openings in our team.
As a Senior Project Manager you are responsible for leading medium to large-sized projects providing comprehensive project management expertise for key business clients. Your role includes full oversight of project scope scheduling financials and risk management from initiation through to successful project completion. You serve as a trusted advisor to clients proactively identifying business opportunities and ensuring consistent client satisfaction.
Key responsibilities and accountabilities
- Take full responsibility for the successful planning execution and closure of medium to large-sized projects.
- Lead comprehensive project planning risk management and scope management activities.
- Deliver projects within agreed timelines budgets quality standards and targeted profitability levels.
- Regularly report project status and financial performance to internal and external stakeholders.
- Ensure client acceptance for partial and complete deliveries.
- Manage and coordinate local remote and third-party team members effectively ensuring cohesive project execution.
- Actively identify and pursue further business opportunities within existing projects and accounts.
- Provide expert consultancy services including the creation of project concepts and specifications.
- Maintain clear and effective communication with clients ensuring alignment with expectations and requirements.
- Support the acquisition process contributing significantly to proposals and offer creation.
- Develop and enhance project management capabilities within the team actively mentoring and coaching other project managers.
- Act as an advocate for organizational change proactively promoting best practices and innovation within project management.
Skills for the role
- Excellent communication and relationship-building skills at all organizational levels.
- Strong sales and business-oriented mindset with proven ability to identify growth opportunities.
- Relevant university degree or equivalent higher education qualification.
- Demonstrated leadership capability acting as a role model for colleagues and fostering a positive team environment.
- Minimum 5 years of proven experience in managing projects independently preferably in software development or digital delivery (e.g. ecommerce CRM ERP CMS).
- Fluent English (written and spoken); additional languages are beneficial.
- In-depth experience with the full lifecycle of project management and advanced knowledge of modern methodologies (Agile Kanban etc.).
- Proactive independent worker with strong presentation skills and a positive professional attitude.
- Certification in Project Management (Prince2 Practitioner PMP Agile PM Practitioner Scrum Master IPMA) advantageous.
Why choose Merkle
Innovation at Our Core: As part of dentsus global network Merkle pushes the boundaries of customer experience integrating creativity technology and data to drive real-world impact. For over 35 years weve been innovating to meet the changing needs of our clients.
Global Reach with Local Expertise: With over 16000 employees across 30 countries and part of a 70000 employees network at dentsu Merkle blends global insights with a deep understanding of local markets to deliver personalized effective solutions.
Collaborative Culture: At Merkle your ideas and contributions truly matter. Youll join a team that fosters innovation collaboration and creative problem-solving. Together we work on impactful international projects making meaningful connections every step of the way
*At dentsu Diversity Equity and Inclusion (DEI) is central to our vision: To be at the forefront of people-centered transformations that shape society.
We cherish the unique talents and perspectives of all individuals welcoming applicants regardless of gender gender identity nationality religion ethnicity cultural background sexual orientation age physical or mental ability. By embracing diverse perspectives we create meaningful change and sustainable growth for our people clients and society. Our hiring decisions are guided by qualifications and role-specific requirements ensuring a workplace free from discrimination and harassment.
#LI-MERKLE
Location:
Zürich
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
Required Experience:
Senior IC
Employment Type : Full-Time
Experience: years
Vacancy: 1