BASEL OFFICE - Nautical Scheduler

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

ROLE DESCRIPTION

The Nautical Scheduler is responsible for planning, coordinating, and maintaining accurate license-based crew schedules to ensure safe, compliant, and reliable operations across assigned vessels, routes, and planning portfolios. The role supports Nautical Operations by translating planning frameworks into robust day-to-day execution, ensuring operational coverage, regulatory compliance, and service continuity.

The role requires strong analytical skills, attention to detail, and the ability to communicate clearly with multiple stakeholders in a fast-changing, regulated environment.

KEY RESPONSIBILITIES

Strategic Scheduling & Oversight
• Develop, maintain, and update short-, mid-, and long-term schedules for assigned operations, vessels, or planning portfolios
• Ensure compliant coverage of all operational requirements, including license validity, certifications, rest periods, and training attendance
• Manage dependencies, overlaps, and critical timing constraints within assigned planning scope
• Build and maintain contingency plans for absences, disruptions, or last-minute changes
• Identify manning gaps or compliance risks early and escalate appropriately to the Senior Planning Manager

Coordination & Communication
• Act as a central coordination point between Nautical Operations, Nautical Management, HR, and relevant internal stakeholders
• Communicate schedules, changes, and operational impacts clearly and in a timely manner
• Handle schedule-related inquiries professionally, consistently, and in line with planning standards
• Ensure clear handovers and continuity of service within the planning team

Data & Systems Management
• Maintain scheduling and planning data with a high level of accuracy, traceability, and consistency
• Use in-house scheduling tools and spreadsheets to manage, analyze, and update plans
• Ensure version control, documentation of changes, and data integrity in planning systems and core planning files
• Contribute reliable inputs to planning reports, KPI tracking, and governance routines

Compliance & Risk Management
• Ensure schedules comply with applicable labor laws, working-time regulations, licensing requirements, and internal policies
• Monitor rest periods, workload distribution, and fatigue-related risks within assigned scope
• Support audits, reviews, and compliance checks by maintaining accurate and auditable planning records

Continuous Improvement
• Identify inefficiencies, recurring issues, or improvement opportunities in planning processes
• Propose practical enhancements to planning quality, stability, and transparency
• Support continuous improvement initiatives led by the Senior Planning Manager

Measurable Goals
• Accurate, transparent, and trusted schedules within assigned planning scope
• Early identification and mitigation of operational or compliance risks
• Stable operational coverage with minimal disruption
• High data quality and reliable planning documentation
• Positive feedback from stakeholders on clarity, responsiveness, and planning quality

KEY QUALIFICATIONS

Experience
• Experience in scheduling, planning, or operational coordination roles
• Background in maritime, river cruise, transport, or other regulated operational environments is an advantage
• Knowledge of labor regulations, working-time rules, and license-based planning is a plus

Skills & Capabilities
• Strong planning and organizational skills in a regulated operational environment
• High attention to detail, accuracy, and reliability
• Advanced proficiency in Excel or similar spreadsheet tools
• Experience working with scheduling or planning systems
• Clear communicator with strong coordination and stakeholder-management skills
• Ability to work under pressure and manage frequent operational changes

EDUCATION
• Higher education in operations, logistics, engineering, business administration, or a similar field preferred

COMMUNITY & CULTURE
• Fast-growing and dynamic environment, a modern workspace, flexible working hours

HOW TO APPLY