Business Operations Coordinator 80-100%

SpinetiX is an award-winning Swiss manufacturer of digital signage solutions. We inspire businesses worldwide to unlock the potential of their story. For 20 years, we have been constantly innovating to deliver cutting-edge technology that helps our customers shine. Engineered in Switzerland, our comprehensive suite of solutions empowers businesses realize their full potential globally.

As we continue to drive the execution of our ambitious business operations transformation, we are seeking a talented Business Operations Coordinator to join our ambitious and winning Business Operations Team. The position plays a central role in the daily execution of SpinetiX operations, sitting at the intersection of customers, finance, logistics, and internal teams.

What will the Business Operations Coordinator be focused on?

• Managing the end-to-end order to cash operations with our direct customers worldwide to ensure an optimal service level to our key partners.
• Orchestrating daily operational activities across teams and collaborating with other team members to ensure both operational efficiency and compliance with business processes.
• Coordinating logistics from Production site(s) to Warehouse(s) to facilitate the execution of our business operations.
• Actively contributing to monthly, quarterly and yearly financial closings with external accounting firm.
• Acting as the Office Manager handling the administrative tasks and the management of the office.

Typical duties for a Business Operations Coordinator include:

• Manage end-to-end Store operations and inquiries from direct customers.
• Act as a power user of both ERP (Business Central) and CRM (Dynamics) systems, document best practices and coordinate business process improvement initiatives with internal stakeholders and external vendors or partners.
• Coordinate pick-up and logistics from Production to Warehouse(s) according to instructions given by Production Team.
• Support Production Team with purchasing components and accessories
• Support external accounting firm with fiscal year closing and other reports for authorities.
• Coordinate office operations such as welcoming guests, reception of incoming mails and calls, management of the e-mail address).
• Be the main point of contact for the Millennium team related to the office management.

What are the key job skills and experience required to do the job?

• Customer Centric Attitude: As a dedicated customer facing point of contact for our international partners, you are committed to deliver best in class customer support in both verbal and written formats.
• Communication: As a coordinator between different internal stakeholders and external customers you proactively and efficiently communicate at all levels within the organization to ensure optimal business operations delivery.
• Business Acumen: Thanks to a solid understanding of sales and business operations combined with strong interpersonal skills you build trust and gain support from counterparts at both customer and internal levels to ensure optimal and smooth operational execution.

What Education/Experience do you need for the role?

• Business degree or equivalent.
• 3-5 years of business experience, working within an international sales support role with accounting experience.
• Strong time management and organizational skills. Ability to prioritize multiple tasks.
• Strong interpersonal skills and excellent communication skills in both verbal and written format.
• Strong attention to detail with a focus on having the job done timely and qualitatively.
• Strong results-oriented team player.
• Ability to communicate with people at all levels in the organization.
• Ability to work independently in a fast-paced environment with changing priorities.
• Ability to work effectively in a cross-collaboration environment.
• Professional fluency in English and French.
• Proficiency with ERP systems (Microsoft Business Central and Dynamics a strong plus).

What SpinetiX offers you?

An international, creative and innovative work environment driven by values, passion and cutting-edge technology. At SpinetiX, you will take on a central and visible role within a collaborative team, with real ownership over business operations and the opportunity to make a tangible impact on the company’s daily execution.

You will be based in our brand-new office located in the exceptional Millennium building, offering 5-star standing, modern workspaces, premium j4id10206464a j4it0520a j4iy26a