IT Desktop Support (Contractual) – Lausanne, Switzerland.

pstrongAxiom Technologies /strongis a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at /ppWe are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. /ph3Key Responsibilities: /h3ulliProvide first- and second-level support for desktops, laptops, printers, and mobile devices. /liliRespond to service requests and incidents via ticketing system, phone, or in-person. /liliInstall, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. /liliTroubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). /liliSet up and configure new employee workstations, including user accounts and permissions. /liliMaintain asset inventory and ensure accurate documentation of IT equipment. /liliAssist with onboarding/offboarding of employees from a technical perspective. /liliSupport remote users with VPN, remote desktop, and connectivity issues. /liliCollaborate with other IT teams on escalated issues or project-related tasks. /liliFollow security protocols and assist with antivirus, patching, and data protection policies. /li /ulh3Qualifications Required: /h3pBachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).br3+ years of experience in a desktop support, helpdesk, or IT technician role.brStrong knowledge of Windows OS, Office 365, and basic networking concepts.brFamiliarity with ticketing systems like ServiceNow, Zendesk, or JIRA.brExcellent communication and interpersonal skills.brStrong troubleshooting and problem-solving abilities. /ph3Preferred: /h3pExperience with Windows and macOS, or Linux environments.brIT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.brExperience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).brstrongFrench and English language preffered. /strong /ppstrongWhat next? /strong /ppIf you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to /ph3Job Features /h3h3Job Category /h3pTechnical /ph3Apply For This Job /h3pName * /ppPhone * /pulliUnited States +1 /liliUnited Kingdom +44 /liliAmerican Samoa +1 /liliAntigua and Barbuda +1 /liliArgentina +54 /liliAruba +297 /liliAustralia +61 /liliBelize +501 /liliBermuda +1 /liliBolivia +591 /liliBritish Indian Ocean Territory +246 /liliBritish Virgin Islands +1 /liliBurkina Faso +226 /liliCameroon (Cameroun) +237 /liliCanada +1 /liliCaribbean Netherlands +599 /liliChad (Tchad) +235 /liliChile +56 /liliChristmas Island +61 /liliColombia +57 /liliCook Islands +682 /liliCosta Rica +506 /liliCuba +53 /liliDjibouti +253 /liliDominica +1 /liliEritrea +291 /liliEstonia (Eesti) +372 /liliEthiopia +251 /liliFalkland Islands (Islas Malvinas) +500 /liliFinland (Suomi) +358 /liliFrance +33 /liliGabon +241 /liliGrenada +1 /liliGuadeloupe +590 /liliGuam +1 /liliGuatemala +502 /liliGuernsey +44 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Do you comply and agree to proceed with them? * /ppEmail ID * /ppA valid email address is required. /ppContact Number * /pulliUnited States +1 /liliUnited Kingdom +44 /liliAmerican Samoa +1 /liliAntigua and Barbuda +1 /liliArgentina +54 /liliAruba +297 /liliAustralia +61 /liliBelize +501 /liliBermuda +1 /liliBolivia +591 /liliBritish Indian Ocean Territory +246 /liliBritish Virgin Islands +1 /liliBurkina Faso +226 /liliCameroon (Cameroun) +237 /liliCanada +1 /liliCaribbean Netherlands +599 /liliChad (Tchad) +235 /liliChile +56 /liliChristmas Island +61 /liliColombia +57 /liliCook Islands +682 /liliCosta Rica +506 /liliCuba +53 /liliDjibouti +253 /liliDominica +1 /liliEritrea +291 /liliEstonia (Eesti) +372 /liliEthiopia +251 /liliFalkland Islands (Islas Malvinas) +500 /liliFinland (Suomi) +358 /liliFrance +33 /liliGabon +241 /liliGrenada +1 /liliGuadeloupe +590 /liliGuam +1 /liliGuatemala +502 /liliGuernsey +44 /liliHonduras +504 /liliIceland (Ísland) +354 /liliIreland +353 /liliIsle of Man +44 /liliItaly (Italia) +39 /liliJamaica +1 /liliJersey +44 /liliKiribati +686 /liliMalaysia +60 /liliMali +223 /liliMarshall Islands +692 /liliMauritius (Moris) +230 /liliMayotte +262 /liliMontserrat +1 /liliNauru +674 /liliNetherlands (Nederland) +31 /liliNiue +683 /liliNorfolk Island +672 /liliNorthern Mariana Islands +1 /liliNorway (Norge) +47 /liliParaguay +595 /liliPhilippines +63 /liliPoland (Polska) +48 /liliPortugal +351 /liliSaint Helena +290 /liliSaint Kitts and Nevis +1 /liliSaint Lucia +1 /liliSaint Vincent and the Grenadines +1 /liliSamoa +685 /liliSan Marino +378 /liliSolomon Islands +677 /liliSouth Africa +27 /liliSvalbard and Jan Mayen +47 /liliTogo +228 /liliTonga +676 /liliTurkmenistan +993 /liliTurks and Caicos Islands +1 /liliU.S. Virgin Islands +1 /liliUganda +256 /liliUnited Kingdom +44 /liliUnited States +1 /liliUruguay +598 /liliVanuatu +678 /liliWallis and Futuna (Wallis-et-Futuna) +681 /li /ul #J-18808-Ljbffr