CRM Specialist

ph3bAbout Air Apps /b /h3 pAt Air Apps, we believe in thinking bigger—and moving faster. We’re a family‑founded company on a mission to create the world’s first AI‑powered Personal Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self‑funded while reaching over 100 million downloads worldwide. /p pOur long‑term focus drives us to challenge the status quo every day, pushing the boundaries of AI‑driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. /p pJoin us on this journey to redefine resource management—and change lives along the way. /p h3bThe Role /b /h3 pAs a bCRM Specialist /b at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns. You will work on drip marketing, segmentation, automation, and lead nurturing strategies to enhance customer engagement and retention. /p pThis role requires expertise in CRM platforms such as HubSpot, Marketo, Salesforce, or Klaviyo, as well as a strong understanding of email marketing best practices, automation workflows, and data‑driven optimization. /p ul liThis is a bfully onsite position /b, based at our office in Lisbon, where you will collaborate closely with cross‑functional teams in person and contribute to a dynamic and fast‑paced environment. bWe are open to support with relocation efforts. /b /li /ul h3bResponsibilities /b /h3 ul liDevelop and execute bemail marketing campaigns, drip sequences, and lead nurturing strategies /b. /li liManage and optimize CRM workflows, segmentation, and bcustomer lifecycle automation /b. /li liWork with bHubSpot, Marketo, Salesforce, or other CRM platforms /b to improve campaign performance. /li liTrack and analyze email open rates, CTR, conversion rates, and customer engagement metrics. /li liOptimize bemail templates, A/B test subject lines, and improve deliverability /b. /li liCreate and maintain bcustomer segmentation strategies /b for targeted campaigns. /li liCollaborate with bmarketing, sales, and product teams /b to personalize customer interactions. /li liImplement bbehavioral triggers and automation workflows /b to improve retention. /li liEnsure compliance with bGDPR, CCPA, and email marketing regulations /b. /li liStay up to date with bCRM trends, personalization strategies /b and automation best practices. /li /ul h3bRequirements /b /h3 ul liAround b3+ years /b of experience in CRM management, email marketing, or marketing automation. /li liHands‑on experience with bHubSpot, Marketo, Salesforce, Klaviyo, or similar platforms /b. /li liStrong understanding of bemail marketing best practices, segmentation, and automation workflows /b. /li liExperience with bA/B testing, personalization, and dynamic content strategies /b. /li liKnowledge of blead scoring, drip campaigns, and customer journey mapping /b. /li liFamiliarity with bHTML/CSS for email formatting /b is a plus. /li liAnalytical mindset with experience using bGoogle Analytics, CRM dashboards, and reporting tools /b. /li liStrong attention to detail and ability to boptimize email deliverability and engagement rates /b. /li liExperience working in bfast‑paced, data‑driven marketing environments /b. /li /ul h3bWhat benefits are we offering? /b /h3 ul libApple hardware ecosystem /b for work. /li libAnnual Bonus /b. /li libTop‑tier Health and Life Insurance /b for peace of mind. /li libTransportation Budget /b to support your commute needs. /li libCoverflex /b benefits package for meal allowances, well‑being, and more. /li libChildcare /b support. /li libAir Conference /b - an opportunity to meet the team, collaborate, and grow together. /li libPension Fund /b to support your long‑term financial planning. /li libUrban Sports Club /b membership to keep you active. /li libMeals 100% free /b at the hub. /li /ul h3bDiversity Inclusion /b /h3 pAt Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. /p /p #J-18808-Ljbffr