IT Desktop Support (Contractual) – Tolochenaz, Switzerland.

ppAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at /ppWe are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. /ph3Key Responsibilities: /h3ulliProvide first- and second-level support for desktops, laptops, printers, and mobile devices. /liliRespond to service requests and incidents via ticketing system, phone, or in-person. /liliInstall, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. /liliTroubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). /liliSet up and configure new employee workstations, including user accounts and permissions. /liliMaintain asset inventory and ensure accurate documentation of IT equipment. /liliAssist with onboarding/offboarding of employees from a technical perspective. /liliSupport remote users with VPN, remote desktop, and connectivity issues. /liliCollaborate with other IT teams on escalated issues or project-related tasks. /liliFollow security protocols and assist with antivirus, patching, and data protection policies. /li /ulh3Qualifications Required: /h3ulliBachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). /lili3+ years of experience in a desktop support, helpdesk, or IT technician role. /liliStrong knowledge of Windows OS, Office 365, and basic networking concepts. /liliFamiliarity with ticketing systems like ServiceNow, Zendesk, or JIRA. /liliExcellent communication and interpersonal skills. /liliStrong troubleshooting and problem-solving abilities. /li /ulh3Preferred: /h3ulliExperience with Windows and macOS, or Linux environments. /liliIT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. /liliExperience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). /liliFrench and English language preffered. /li /ulpstrongWhat next? /strong /ppIf you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to /ph3Job Features /h3h3Job Category /h3pTechnical /ph3Apply For This Job /h3pAxiom Technologies selection process includes Background Verification Checks. Do you comply and agree to proceed with them? * /p /p #J-18808-Ljbffr