StellenbeschreibungppExpersoftSystemsAGisaleadingsoftwarecompanyinthefieldofportfolioandwealthmanagement.Expersoftfocusesontheanalysisanddevelopmentofinnovativesolutionsinthefinancialservicessectoranddistributesitsproductsworldwide. /p pForthebITdepartment, /bwearelookingforaprofessionallyexperiencedandmotivatedpersonalityatourheadquartersinSteinhausenwithimmediateeffectorbyappointmentasbJunior System Engineer (L1 / L2)100%(w/m/d). /b /p h3bYourRole /b /h3 pWe are looking for a Junior System Engineer (L1/L2) to support daily IT operations and provide technical assistance to employees. This role is ideal for someone at the beginning of their IT career who wants hands‑on experience with end‑user support, workplace technology, and basic system administration in a corporate environment. /p h3bYourKeyResponsibilities /b /h3 ul liProvide first-line and basic second-line IT support primary via ticketing system or phone, email, Teams, and in person /li liTroubleshoot issues related to Windows 11, Microsoft 365, user accounts, and standard business applications /li liSupport onboarding and offboarding processes (user access, equipment setup, account configuration) /li liAssist with workstation and device management using endpoint management tools (e.g., Intune) /li liSupport hardware setup and maintenance (laptops, desktops, printers, peripherals) /li liHandle basic user access administration (Active Directory / Entra or similar) /li liTroubleshoot connectivity issues (Wi‑Fi, LAN, VPN) /li liEmployee training (Phishing simulations quarterly trainings) /li liPerform routine IT operational checks (devices, security status, backups, IT assets) /li liMaintain documentation and update the knowledge base /li liIT Facility management (coordinating hardware maintenance, setting up workplaces, visual controls) /li liCooperate with senior engineers and L2/L3 teams on escalated issues /li /ul h3bYourskillsandexperience /b /h3 ul liInitial experience or strong interest in IT support (L1 or junior L2 level) /li liGood knowledge of Windows 11 and Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) /li liBasic understanding of networking concepts (TCP/IP, DNS, DHCP) /li liWillingness to work hands‑on with hardware and peripherals /li liBasic experience with ticketing systems is an advantage /li liBasic knowledge of PowerShell or Linux is a plus /li liGood communication skills, customer‑focused mindset, and attention to detail /li liEnglish language proficiency /li liMotivation to learn and grow in areas such as systems, hardware, and IT infrastructure /li /ul h3bYourbenefits /b /h3 ul liAvariedrangeoftasksinamotivatedteam /li liApositionofresponsibilityinaninternationalenvironment /li liModernworkingenvironmentandflexibleworkinghours /li liAttractiveemploymentconditionsanddevelopmentopportunities /li /ul /p #J-18808-Ljbffr