Customer Insights Intern

Job Description

About the Role

We are looking for a curious, analytical, and proactive early-career talent who is eager to learn and develop a strong understanding of customers. In this role, you will support processes and initiatives designed to embed customer insights more deeply across the organization and help teams make more informed, data-driven decisions.

This is an excellent opportunity for a recent graduate to gain hands-on experience in analytics, customer research, and stakeholder collaboration within an international business environment.

What You Will Do

• Analyze customer-related data to identify trends, patterns, and actionable insights

• Support surveys, feedback collection, qualitative analysis, and sentiment analysis

• Prepare clear summaries, dashboards, presentations, and visualizations for stakeholders

• Help improve awareness and usage of internally available customer insight resources

• Collaborate with cross-functional teams to understand business priorities and connect them with relevant insights

• Support projects related to customer experience improvement and commercial effectiveness

• Contribute to KPI development, including Customer Lifetime Value (CLV) and related metrics

• Assist with ad hoc market research, reporting, and business analysis requests

Qualifications

What You Bring

• Recent Bachelor’s degree in Business, Economics, Marketing, Data Analytics, Statistics, Psychology, or a related field

• Strong analytical mindset with confidence working with data and drawing conclusions

• Good Excel skills; knowledge of Power BI, Tableau, SQL, or Python is a plus

• Ability to translate data into clear, concise, business-relevant recommendations

• Structured thinking with strong attention to detail

• Curious personality with genuine interest in customers and markets

• Strong communication skills and ability to work with different stakeholders

• Proactive, reliable, and eager to learn in a fast-paced environment

• Valid Swiss work authorization (please note that visa sponsorship is not available for this role)

Additional Information

Ideal for Someone Who Wants To

• Start a career in Insights, Marketing, Strategy, Analytics, or Consulting

• Gain practical experience in a global company

• Learn how customer understanding drives commercial success

• Build strong business and analytical capabilities early in their career

We look forward to receiving your direct online application.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.