sales assistant f/m - part time - globus bern
Descriptif du poste
The sales advisor, who is in direct contact with the customer, is the brand’s ambassador.
They know its story, its codes, its silhouettes and its range in depth.
The way they receive the customer, their ability to understand what the client expects, and their pertinent advice all encourage customer loyalty. This enables them to keep on developing their sales figures and their client file.
They promote a high-end image of the brand both internally and externally.
·Sales activities
-Open/close the cash desk
-Welcome customers
-Ask for and understand what the customer needs
-Have an in-depth knowledge of products, silhouettes, bests and the range
-Meet the customers’ expectations through a range of products
-Collect payment
-Have an in-depth knowledge of our omnichannel tools: OSI, OMS
-Encourage loyalty (customer files...): CRM, Clienteling
-Taking leave
·Presentation and day-to-day management of the point of sale
-Organise products in accordance with the merchandising guidelines
-Keep the point of sale clean and attractive
·Stock management
-Take delivery of goods (check quantity and quality, etc.) and manage transfers
-Attach anti-theft tags to items ready for sale
-Place the items on the sales floor or in the stock room according to the guidelines
-Keep an eye on the merchandise to discourage shop lifting
-Participate in stocktaking
-Let the manager know about any possible stock differences
·Participate in the day-to-day management of the point of sale
-Open and close the point of sale
-Participate, under the supervision of a manager, in administrative tasks: filing, sending of documents and other information to head office
Profil recherché
·In-depth knowledge of KPIs
-T/O
-Average basket
-UPT
-Conversion rate
·Hard skills/Ability
-Have an in-depth knowledge of ba&sh’s sales technique and sales ceremony, the spontaneous approach, complementary sales and how to encourage customers to return
-Know how to apply procedures and guidelines
·Soft skills
-Presentation that reflects the brand’s image
-Strong and upbeat interpersonal skills
-Ability to listen and speak
-Strength of conviction
-Resilient and dynamic
-Versatility
At ba&sh, we are committed to fostering a fair, equitable, diverse, and inclusive workplace. We consider all applications without regard to gender, age, ethnic origin, nationality, disability, beliefs, sexual orientation, or family status. Every stage of our recruitment process is designed to ensure equal opportunities for all.
If you require any accommodation during the interview process, please let us know. We will be happy to adapt.
Every day, we continue to build a ba&sh where everyone feels welcome, valued, and empowered to be themselves.
Postuler
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Confirmation de candidature
Nous avons bien réceptionné votre candidature et nous vous remercions pour l’intérêt porté à la Maison. Nous allons l'étudier avec attention.
Nous reviendrons vers vous prochainement si votre profil est retenu. Toutefois, pour faciliter vos recherches, sans retour de notre part dans un délai d’un mois, veuillez considérez que nous n’aurons malheureusement pas fait suite à votre candidature.
Nous vous remercions pour votre confiance et votre motivation pour nous rejoindre.
À très bientôt !
L’équipe des Ressources Humaines ba&sh