Learning Manager

About IMD

The International Institute for Management Development (IMD) has been pioneering leadership development for nearly 80 years. Founded by business for business, we are an independent university institute with Swiss roots and global reach. Operating from Lausanne with strategic hubs in Singapore, Shenzhen, and Cape Town, IMD works with 19,000+ executives from 120+ countries annually. Our 145,000+ alumni form a powerful global network. Consistently ranked among the world's top business schools, IMD bridges cutting-edge research with real-world application to help leaders solve problems, scale solutions, and drive impact. Real Learning for Real Impact.

To reinforce our team, we are looking for a

Learning Manager

The Job's Mission

Co-design, orchestrate and deliver learning activities across IMD’s offerings including: open, degree, custom and online to ensure world class learning experiences for IMD’s current and future clients. Support and drive pedagogical innovation throughout IMD. This role requires an in-depth understanding of (a) how to tackle complex business and leadership challenges to add value for the client and participants and (b) how to design and deliver high-impact learning experiences that meet the clients’ or participants’ specific needs.

The Learning Manager works in partnership with Program Directors and the Client Engagement team to ensure the successful design, support and impactful delivery of learning objectives via IMD programs and learning experiences.

Key Activities & Accountabilities

1. Instructional Design
2. Program Management – acting as a point-person for faculty, client, speakers, coaches and Program Coordinators and Faculty Assistants (PCFA) on large programs
3. Client Relationship Building and Support
4. Pedagogical Innovation Projects
5. Participant Coaching and Support - preparation and delivery of business and leadership coaching, grading/evaluating

1. Instructional Design

• When required, apply pedagogical skills to design overall learning experiences with Program Directors, the Director of Learning Design, and Client Engagement team as appropriate, ensuring a common “red thread” learning-experience throughout. This requires co-creation with the client to maximize learning and business impact.
• Work with faculty and the client, to develop teaching tools and materials in order to deliver on the program learning objectives, and may include preparation of live-cases, ‘experiential’ leadership days, or action-learning projects.
• Blending of digital and face-to-face learning experiences
• For repeat programs, continue to improve on design based on feedback.

2. Program Management

• Liaise and communicate with and between client, faculty, PCFA, coaches, speakers
• Lead and coordinate coaching team and other individuals involved in delivery. Monitor and ensure quality of coaching/sessions delivered by delivery team aside from faculty, through feedback

3. Client Relationship Building and Support

• Work with Program Director, Client Engagement team to manage the on-going client relationship.
• Develop close working relationship with the client’s key contacts. The Learning Manager is a contact point for IMD’s clients, proactively providing updates and feedback on the status of the program.

4. Pedagogical Innovation Projects

• Design and creation of new learning experiences e.g.-self-paced digital learning, learning pathways, blended journeys, train the trainer etc
• Enable cascading of IMD thought leadership throughout organizations via innovative instructional design and creative scalable delivery mechanisms
• Support accreditation of IMD offerings
• Conceive and orchestrate new diploma/program combinations
• Support best practice exchange amongst internal and external Learning Managers, by developing new learning tools or templates, to be shared on an institution-wide basis.

5. Preparation and Delivery of Participant Coaching and Support, Business and Leadership Coaching, Grading/Evaluations

• Manage the pre-program process and timelines with program participants including providing feedback either individually or in teams,
• Facilitate team discussions
• Collate and analyze submissions for input to face-to-face or online module content.
• In degree, open and online programs, provide grading and evaluation services.
• Orchestrate/conduct business or leadership coaching sessions pre-, during and post-program, in the context of action-learning, These services could involve 360 degree feedback sessions, peer feedback sessions, outdoor exercise session debriefs and personality survey feedback sessions.

Education

• Masters of Business Administration or equivalent degree.

Experience

• Instructional Design
• Project Management
• Extensive work experience on a wide range of strategic/business topics e.g.: strategic management consulting, functional roles management positions.
• Experience in :
- Working with executive education clients or senior executives
- Developing leadership competences
- Building leadership development agendas
- Coaching teams and individuals
- Working with people from a wide variety of cultural backgrounds

Competencies

• Instructional Design
• Leadership development
• Strategic/management consulting
• Coaching
• Action learning design and facilitation
• Digital /Blended Learning
• Transformation and Innovation
• ‘No job too big or too small’ mentality
• Ability to successfully manage a range of internal and external stakeholders to ensure results
• Highly flexible to adapt to internal and external changes
• Independent with initiative and drive to overcome obstacles and see projects through to a successful conclusion
• Capacity to work under pressure and deliver on deadlines
• Capacity to manage upwards
• Excellent personal organization
• A general curiosity in latest management thinking
• Fluent written and oral English; knowledge of other languages (e.g. French) is an asset.

How to apply

If you have the above skills and would like to work in our stimulating environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas).

If you’re a qualified candidate with a disability (such as dyslexia, sight and/or hearing disabilities, etc) and you need a reasonable accommodation in order to apply for this position, please specify it in your application.

A valid Swiss work permit or Swiss or EU-25EFTA citizenship is required for this position.