Client Intelligence Interim (part Time) Luxury Geneva

Client Data & Analytics

• Collect, validate, and analyse client data from internal systems.
• Ensure accuracy, consistency, and integrity of datasets across regional markets.
• Identify patterns, trends, and behavioural insights using a wide range of KPIs.

Reporting & Storytelling

• Build and maintain dashboards, reports, and quarterly business reviews.
• Transform complex data into clear narratives and actionable strategies.
• Present insights to non‑technical audiences and support decision‑making.

Client Insights & Projects

• Analyse results from Voice‑of‑Client (VOC) and other client insight programs.
• Provide qualitative and quantitative insights to enhance client engagement.
• Support cross‑market projects and contribute to long‑term client strategies.

Qualifications & Background

• Master's degree in Business, Engineering, Analytics, Marketing, or related fields.
• Solid academic foundation from a recognised leading institution.
• Minimum 5 years' experience in analytics, client insights, CRM, or business intelligence.
• Proven international exposure (studies or professional experience abroad).
• Fluent in English; French is an asset.

Skills & Competencies

• Strong analytical mindset with excellent command of Excel and Power BI.
• Ability to build clear, compelling narratives from complex data.
• Experience in stakeholder management and presentation to leadership.
• Rigor, organisation, autonomy, and attention to detail.
• Polished communication style aligned with luxury industry standards.
• Ability to influence without aggressiveness, with cultural awareness and discretion.

An interim contract for 2026, with full‑time or ideally part‑time (50/ 60% /70% / 80% ) options to be discussed

Opportunity to work closely with senior leaders in a prestigious luxury environment.

High-impact regional role with cross‑market exposure.

Training on proprietary tools and access to a sophisticated data ecosystem

Presence in Geneva office mandatory