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Solutions Director Global Key Accounts
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Inside Sales Consultant
NBNJona, Kanton St. Gallen, CHSolutions Director Global Key Accounts
Sonova AGStäfa, CHIn this role, you will oversee relationships with key accounts, crafting customized innovation solutions tailored to their specific needs within the Hearing Instruments business. By blending strategic product management with account management, you will drive customer satisfaction, optimize product performance, and expand account growth.
Your tasks
- Drive the end-to-end innovation roadmap for key accounts, aligning with customer needs and business priorities
- Oversee product lifecycle, including competitive positioning, in-market performance, and improvements
- Establish and maintain strong relationships with key accounts, acting as the primary contact for product-related matters
- Collaborate with customers to identify opportunities and develop customized product offerings
- Work with R&D, marketing, sales, and operations to define product specifications and ensure successful launches
- Analyze market trends and develop strategic account plans to drive satisfaction, growth, and cross-selling opportunities
- Deliver training on product features and benefits to key account stakeholders, ensuring alignment with internal teams
- Track key account metrics, gather feedback, and implement improvements to enhance customer satisfaction and product success
Your profile
Our offer
We can offer you a new challenge, with interesting tasks and much more - including an open corporate culture, flat hierarchies, support for further training and development, opportunities to take on responsibility, an excellent range of foods, sports and cultural facilities, attractive employment conditions, and flexible working time models in various roles. Employment level : 100%.
Marcel Huber, Senior Manager Recruitment Delivery, CH & PL, is looking forward to receiving your complete application via our online job application platform.
For this vacancy only direct applications will be considered.