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Customer experience manager Jobs in Montreux

Zuletzt aktualisiert: vor 18 Stunden
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Customer Solution Analyst

Customer Solution Analyst

NESTLELa Tour-de-Peilz, CH
Location : La Tour-de-Peilz, Switzerland.Type of contract : Permanent contract .Flexible combination of office-based and remote work. Please talk to us during the recruitment process about what flexib...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
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Country General Manager

Country General Manager

embectaVaud, Switzerland
A career at embecta means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our employees can fulfill their life’s pur...Mehr anzeigenZuletzt aktualisiert: vor 18 Stunden
Maçon CFC (Q) avec expérience (H / F)

Maçon CFC (Q) avec expérience (H / F)

Dasteam agAigle
Leteam SA est une agence de placement temporaire et fixe renommée en Suisse, opérant avec fierté depuis plus de 35 ans et possédant 25 agences à travers le pays. Spécialisée dans le placement et la ...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Purchasing Manager

Purchasing Manager

AccorFairmont Le Montreux Palace, Montreux, Switzerland
Situé sur les rives du Lac Léman et face à la vue magnifique des Alpes, l'hôtel Fairmont Le Montreux Palace est un établissement hôtelier de distinction, membre du groupe Accor, de la marque Fairmo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Veterinarian Product Manager

Veterinarian Product Manager

LHHVaud
Our client is a company in the manufacture and distribution of medicines, and veterinary products, with a wide range of products for farm animals and for pets. Determine the marketing strategy for t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Manager Cybersecurity

Project Manager Cybersecurity

alltitudeCanton de Vaud
Afin de renforcer notre posture en cybersécurité, nous recherchons un Chef de Projet pour gérer nos projets de cybersécurité, conformément aux normes internationales (NIST).Vous allez assurer le su...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
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Area Sales Manager À 100%

Area Sales Manager À 100%

Entreprise anonymeVaud, CH
Directement rattaché au directeur commercial, l’Area Sales Manager est en charge du développement économique et commercial de son entreprise dans une zone définie,...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
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Business Developer Germain Native Language

Business Developer Germain Native Language

AXEPTA SAVaud, CH
Represent the company and its products to customers.Suggest products that are consistent with the customer's strategy and requirements. Monitor production costs between different locations and durin...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Customer Service Representative - German, English and French speaker H / F

Customer Service Representative - German, English and French speaker H / F

InterimanVaud
For one of our clients, working in medical devices sector based in .Customer Service Representative - German, English and French speaker. For a 6 months temporary contract, starting from 06.Dai...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Chief Customer Officer

Chief Customer Officer

VIAVANTA AGVaud, Switzerland
Our client is a successful retail company in the lifestyle sector with a presence throughout Switzerland.The company wants to strengthen its brand positioning and engage with customers in a more ta...Mehr anzeigenZuletzt aktualisiert: vor 18 Stunden
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Coordinateur de Site / Account Manager

Coordinateur de Site / Account Manager

Climkit SAVevey, CH
Climkit SA, située à Vevey, Suisse, est une société dédiée à la révolution de la gestion énergétique à travers des solutions digitales innovantes. Nous mesurons, optimisons et facturons les d énergi...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Strategic Account Manager - Emea North

Strategic Account Manager - Emea North

EmbectaVaud, CH
We are hiring for a Strategic Account Manager to drive consistent profitable growth by achieving sales objectives within designated pan-European customers. The aim of this role is to further streng...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Customer Service Junior

Customer Service Junior

Gi Group SAChâtel Saint Denis, Freiburg, Schweiz
Quick Apply
Pour notre partenaire basé dans le canton de Fribourg, GI Life Sciences recherche un(e) : .Customer Service Junior (Français / Anglais ou Anglais / Allemand). En rejoignant notre département Customer Ser...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Sales Assistant

Sales Assistant

Claire'sVevey, Vaud
As a Sales Associate at Claire's, you will be responsible for : .Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales.Delivering sal...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager de Shift

Manager de Shift

AJ Conseil Recrutement et RHVaud
Notre client enseigne de restauration rapide est la marque de restaurant la plus populaire sur le territoire helvète.Pour son nouveau projet d’ouverture de son établissement à Gland (Vaud) nous rec...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Product Project Manager (H / F)

Product Project Manager (H / F)

Michael PageVaud, CH
Gestion de projets de développement d'implants et d'ancillaires, en accord avec les processus internes.Coordination d'équipes pluridisciplinaires et collaboration avec des partenaires externes.Élab...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Sales Professional (Reports Directly to MD) (Clarens)

Senior Sales Professional (Reports Directly to MD) (Clarens)

Antal InternationalMontreux, Switzerland
Fantastic opportunity to join the team at this amazing world-leading wellness resort as the sales manager for properties in Switzerland . We are looking someone with Four seasons, Mandarin Oriental ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Paysagiste avec expérience

Paysagiste avec expérience

J-Ph Mouron PaysagisteChardonne, CH
Au sein d'une équipe motivée, J.Ph Mouron Paysagiste est actif dans l'entretien de propriétés et la création paysagère sur la Riviera depuis plus de 20 ans. Nous mettons à pourvoir ce poste afin de ...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Customer Care Specialist

Customer Care Specialist

Cellap Laboratoire S.A.1618 Châtel-St-Denis, CH
As a Customer Care Specialist , you will play a pivotal role in ensuring the satisfaction of our customers by managing the entire order process and fostering strong relationships with our subsidiar...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
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Risque manager opérationnel à Lausanne

Risque manager opérationnel à Lausanne

Banque Cantonale VaudoiseVevey
Et si votre histoire professionnelle se poursuivait à la BCV ? .Rejoignez la première banque universelle du canton de Vaud, l’une des banques les plus solides au monde, et ses quelques 2000 collabo...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Customer Solution Analyst

Customer Solution Analyst

NESTLELa Tour-de-Peilz, CH
Vor 23 Tagen
Stellenbeschreibung

Position Snapshot

Location : La Tour-de-Peilz, Switzerland

Company : Nestlé Suisse S.A.

Act. Rate : Full-Time Act. Rate 80-100%

Type of contract : Permanent contract

What we offer at Nestlé

Flexible combination of office-based and remote work. Please talk to us during the recruitment process about what flexibility could look like for you!

Genuine opportunities for career and personal development through mentoring, developing, upskilling, and reskilling

Modern "smart office" locations providing agile & collaborative workspaces to connect, collaborate, celebrate, and create

Dynamic, diverse, and inclusive international working environment

Attractive additional advantages such as "dogs at work", mobility plan and more

Position Summary

At Nestlé Suisse S.A. we believe that the future of work is all about Human Relations, and that's why we place our employees at the heart of everything we do. We offer an environment where we embrace winning the hearts and minds of people, demonstrate resilience, and equip our employees to drive their personal health and well-being. But that's not all - we also offer the opportunity to dare, to provide inspiration, innovate, and instil a willingness to be ambitious, take risks, and embrace change.

Don't miss the opportunity to join us and be part of an agile, dynamic, and caring workplace where you can make a difference.

As a Customer Solutions Analyst , you will play a crucial role in providing excellent customer service by driving our Order-to-Cash (O2C) processes and ensuring customer satisfaction. You will be responsible for resolving issues, providing guidance for day-to-day operations, and developing strong relationships with key customers.

A Day in the Life of a Customer Solutions Analyst

  • Provide exceptional customer service by ensuring smooth Order-to-Cash (O2C) processes including Sales Order creation, Order fulfilment, and Claims resolution
  • Collaborate with cross-functional teams (Supply Chain, Sales, Finance, Third-Party Logistic) to drive process improvements and enhance the overall customer experience
  • Develop and maintain strong relationships with key customers and understand their unique requirements
  • Proactively identify opportunities for efficiency improvements in the O2C processes
  • Answer customer inquiries via our Hotline in French and German

What will make you successful

  • Great service orientation and enthusiasm to work with customers
  • Exceptional communication and interpersonal skills, with the ability to build rapport and effectively communicate with customers and internal teams
  • Excellent problem-solving skills with the ability to think critically and find creative solutions
  • Experience in ideally Customer Service, Sales, or Supply Chain (logistics / planning)
  • Knowledge of Excel and / or PowerBI and SAP is an advantage
  • Fluent in French and German is a must, English or Italian is a plus
  • Nestlé is committed to the accessibility of its recruitment process. If you require an adaptation during the recruitment process, please do let us know so we can support you effectively. All information will be treated confidentially.

    At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people's lives that we touch every single day.

    Be a force for good. Join Nestlé and visit us on www.nestle.com.