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Chief customer officer Jobs in Zurich

Zuletzt aktualisiert: vor 14 Stunden
Chief Human Resources Officer (CHRO)

Chief Human Resources Officer (CHRO)

ICS Inter-Community School ZurichZumikon, Zurich, CH
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Chief Information Security Officer (CISO)

Chief Information Security Officer (CISO)

SODAZurich
180.000,00 CHF jährlich
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Chief Information Security Officer - CISO (w / m / d - 80%-100%)

Chief Information Security Officer - CISO (w / m / d - 80%-100%)

Meier ToblerPfaffhausen
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
  • Gesponsert
Geschäftsleiter / in

Geschäftsleiter / in

Xeloba GmbHUster, CH
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
  • Gesponsert
Senior Internal Communications Manager

Senior Internal Communications Manager

myGworkZürich, Switzerland
Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
  • Gesponsert
Chief Operation Officer COO / Mitglied der Geschäftsleitung80% (a)

Chief Operation Officer COO / Mitglied der Geschäftsleitung80% (a)

Spitex Zürich AGZürich, CH
Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
  • Neu!
Chief Risk Officer (CRO) (m / w / d)

Chief Risk Officer (CRO) (m / w / d)

finmaZürich, Switzerland
Mehr anzeigenZuletzt aktualisiert: vor 15 Stunden
Chief Security Officer / CISO – Job ID 66681

Chief Security Officer / CISO – Job ID 66681

Humentum AGZürich
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
  • Neu!
Group Underwriting Expert P&c Part-Time / full-Time

Group Underwriting Expert P&c Part-Time / full-Time

Helvetia VersicherungenBasle / St. Gallen / Zurich, CH
Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
Chief Financial Officer (CFO) - Italy

Chief Financial Officer (CFO) - Italy

MTPartnersZurich, CH
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Chief Operating Officer & Head of Investor Relations

Chief Operating Officer & Head of Investor Relations

CentauraZürich, Zurich, Switzerland
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Chief Information Security Officer (CISO)

Chief Information Security Officer (CISO)

RULEMATCH AGZürich, Zurich, Switzerland
180.000,00 CHF jährlich
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Chief Information Security Officer (CISO) 100%

Chief Information Security Officer (CISO) 100%

PublicjobsZürich
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Chief Information Security Officer (CISO) 100%

Chief Information Security Officer (CISO) 100%

Kinderspital ZurichZurich, CH
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Chief Product Officer

Chief Product Officer

Luminary GroupZürich, ZH, CH
Homeoffice
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
Chief Compliance Officer

Chief Compliance Officer

AllfundsZurich, CH
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Chief Operations Officer

Chief Operations Officer

Gfeller Consulting & Partner AGZürich, Zürich, CH
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Chief Data Officer

Chief Data Officer

Albedis SAZürichsee
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Chief Operating Officer (COO) (M / W / D) 100%, Zürich

Chief Operating Officer (COO) (M / W / D) 100%, Zürich

minotrade AGZürich, Kanton Zürich, CH
Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
Customer Service Officer 80-100%

Customer Service Officer 80-100%

Brütsch-Rüegger ToolsUrdorf, Zürich
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Chief Human Resources Officer (CHRO)

Chief Human Resources Officer (CHRO)

ICS Inter-Community School ZurichZumikon, Zurich, CH
Vor 30+ Tagen
Stellenbeschreibung

Introduction

The Inter-Community School Zurich is the oldest international school in the Greater Zurich Area. Proudly an IB World School, ICS is renowned for the community it has created over the past six decades. Located in the picturesque village of Zumikon, near a beautiful Nature Reserve, the school

is only 10 km away from the old town of Zurich.

As a School, we are committed to creating a truly supportive learning environment in which all members of the community are challenged to achieve their individual potential, encouraged to pursue their passions, and expected to fulfill their responsibilities.

Possessing outstanding leadership and supervisory skills, the CHRO is responsible for designing and implementing human resource strategies, aligning human resource functions with the school goals, hiring, and retaining employees, and managing school culture. The CHRO acts in an advisory role to the School Executive, providing high-level insight into the needs of the workplace through a clear articulation of policy and best practice. Work as part of the G3 – a core group comprising of the Head of School, the CFO, and the CHRO. The CHRO will be a value adder and is central in the decision-making processes that govern the strategic success of the school.

Specific Responsibilities

Role :

  • Predicting outcomes – the CHRO should be able to assess the changes of the school meeting its goals, using their knowledge of the people within the organisation.
  • Diagnosing problems – the CHRO will examine the causes of problems. An expert in diagnosing how the various parts of the social system within the school are working, the CHRO will be able to systematically look for activities that are causing bottlenecks and unnecessary friction.
  • Prescribing actions – the CHRO will know how to use human capital to unlock and create value.

Responsibilities :

Define and monitor HR strategy that is aligned to the school's strategy, ensuring that the school remains an employer of choice, and is renowned for the level of HR service provided

Finalise the HR Policy Suite as per the NEASC Foundation Standards, and develop a review process for maintaining the Suite to achieve best practice across all HR Functions

Be an active member of the School Executive and advise on all matters pertaining to culture, people development and performance management

Formulate career development plans for staff and advance the professional development programme of the school

Promote inclusion in the workplace and reinforce our position as an equal-opportunity employer

Lead the employee lifecycle through oversight of all processes and procedures and tools that enhance the experience of employees arriving and departing the school

Evaluate training and development programmes

Develop HR policies for all areas of HR operations

Analyse the effectiveness of HR procedures and tools

Ensure HR plans align with our vision, mission and values.

Functions :

  • This position is directly responsible for leading the HR division of the school, responsible for all employees within it
  • Led the employee relations division of the school by overseeing staff benefits administration, labour relations activities, and other related duties
  • Coordinate between staff and management and resolve workplace conflict where appropriate
  • Ensure compliance with employment laws HR function while remaining updated on new developments through research and strategic planning
  • Oversee recruitment efforts and help devise robust talent acquisition strategies to find the best potential candidates for vacancies
  • Bring out the best in staff by providing training and development space to help them grow professionally
  • Monitor company policies and the HR department functions to ensure they comply with government regulations and policy
  • Work alongside alongside the CFO to assess the key performance indicators and budget specifications are enough to achieve the desired HR outcomes of the school
  • Establish and implement HR efforts that effectively communicate and support the school mission and strategic vision
  • Develop HR plans and strategies to support the achievement of the school in achieving its objectives
  • The successful candidate will have :

    Experience as a CHRO or in a similar Executive role

    Experience in strategic planning, implementation and review, policy development and design

    Overall knowledge of all HR functions and the ability to build an exceptional team

    Hands-on experience with HR software and the ability to use it for the advancement of the organisation – to create efficient and productive processes that enhance the experience of all staff

    Excellent understanding of labour legislation

    Masters Degree in Human Resources, Organizational Psychology ideally in an educational setting

    Exceptional communication and interpersonal skills to build relationships and foster a positive culture

    Ability to handle sensitive and confidential information with discretion and professionalism

    Strong problem-solving skills and the ability to adapt to a dynamic and evolving educational environment.

    Key Skills

    Strategic thinking

    People Management

    Mediation and Performance Management

    Understanding of Swiss Employment Law

    Attention to detail

    Service-focused; mission-driven

    Leadership and engagement

    Customer-oriented

    Collaborative mindset

    A critical decision maker when hiring high-level positions

    Possess strong Business and Financial Acumen

    A big picture thinker and have experience designing, implementing, and reviewing strategy

    Possess exceptional leadership skills

    Emotional Intelligence – the CHRO must have great communication and interpersonal skills, and possess a high level of emotional intelligence

    Ability to use data – the CHRO should understand HR Analytics, including how to sue data and gather it to present problems