Junior Process Integration Analyst

Company Description

At , we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

We are looking for a Junior Process Integration Analyst to join our team of around 1,700 people worldwide to help us enhance the traveller's journey for millions of holidaymakers. If you have a passion for business processes and a keen interest in Business Analysis, this role might be the perfect opportunity to start your career in this field.

Job Description

The job in brief:

• Job Title - Junior Process Integration Analyst

• Working model - Hybrid from Switzerland

• Team - You will join the Tech4 Finance - Process Integration team within the Technology department.

• Level - Junior

• Location - Chiasso

• Contract - Permanent

Your impact
As a Junior Process Integration Analyst, you will assist in analyzing business requirements and act as a liaison between different internal stakeholders (mainly Legal, Tax, Finance, and Commercial Departments) and Technology teams (, Dev Teams, Architecture).

Your role will contribute to identifying effective solutions that align business needs with technological improvements.

Key Responsibilities

• Support in performing analysis on orders and processes through data checks (, databases, accounts, transactions) to understand and map current activities.

• Assist in identifying and documenting potential solutions to improve business processes.

• Collaborate with Development teams in the functional design of solutions and participate in testing procedures.

• Provide support for issue resolution related to Sales and Billing systems.

• Contribute to preparing functional documentation to track analysis and solutions.

Qualifications

Your expertise

• Degree in Economics, Engineering, or related fields, or equivalent practical experience.

• Good analytical skills and ability to document business requirements and process flows.

• Fluent English, written and spoken.

Desirable:

• Good knowledge of Excel (, pivot tables, formulas).

• Basic knowledge of SQL.

• Internship or up to one year of experience in a similar role (, Business Analyst, Process Analyst).

• Familiarity with Google Suite tools.

Additional Information
We offer a dynamic and collaborative environment where you can develop your skills and grow within an innovative company at the forefront of Travel-Tech. If you're ready to start your career in business process analysis, we'd love to hear from you!

Additional Information

Perks of working with us:

How we work together:

- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day
- Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together

- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to personal growth, learning and training and/or focus time.

- Access to e-learning platforms ( Discovery, O’reilly - depending on the department), professional and managerial skills development training paths

Other perks
- 2 paid days off per year for volunteering purposes

- Occasional social events to foster connections among colleagues

- Travel industry discounts and flash exclusive staff fares

- We support our employees through life's significant moments with leave options ( parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

- 2nd interview (Manager): soft skills + technical knowledge + practical exercise

- 3rd interview (Director): soft skills

- Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria

By submitting your information and application, you confirm that you are legally authorized to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.