Groups & Events Sales Coordinator (M / F / D)

THE ROLE

We are looking for a Groups & Events Sales Coordinator to join our Team at Mandarin Oriental Savoy, Zurich.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Groups & Events Sales Department in Zurich, the Groups & Events Sales Coordinator provides administrative support to the Groups & Events Sales Team, ensuring smooth operations and efficient coordination.

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YOUR TASKS

As Groups & Events Sales Coordinator, you will be responsible for the following duties :

• Manage group and event inquiries via email and phone
• Prepare offers, proposals, contracts, and confirmations
• Maintain and update booking systems with accurate group and event details
• Coordinate internally with sales, operations, and food & beverage teams
• Create and distribute function sheets, event orders, and internal summaries
• Track deadlines, deposits, and payment schedules
• Handle invoicing and billing preparation
• Support the groups and events sales team with administrative tasks
• Planning of internal events
• Prepare reports and summaries for management
• Ensure compliance with company standards and procedure

YOUR PROFILE

As Groups & Events Sales Coordinator, we expect from you :

YOUR BENEFITS

Our commitment to you

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