Service Desk Specialist

Are you passionate about delivering top-tier IT support and ensuring seamless technology experiences for users at all levels At SGS the worlds leading testing inspection and certification company were looking for a Service Desk Specialist to join our dynamic IT team in Zug Switzerland.

This is a fantastic opportunity to work in a fast-paced international environment where your technical expertise and customer-first mindset will make a real impactespecially supporting VIP and C-Level users. As a Service Desk Specialist at SGS you will :

• Ensure availability of the Service Desk Hotline (8am6pm)
• Provide premium support to end users including VIPs and ExCo members
• Deliver occasional on-site support at CH Laboratories
• Install and configure desktops laptops mobile devices printers and software
• Manage and support Teams Rooms and meeting room technologies
• Troubleshoot hardware software and network issues
• Support user account management in Active Directory and Azure AD
• Maintain documentation and contribute to continuous improvement initiatives

Qualifications : Essential :

Desirable :

Additional Information :

Why SGS

Join Us :  At SGS we are dedicated to fostering an open friendly and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn grow your expertise and fulfil your potential.

Remote Work : No

Employment Type : Full-time

Key Skills

Editorial,Catering,B2C,Camp,Computer Engineering

Experience : years

Vacancy : 1