Talent.com
Guest Relations Officer
Guest Relations OfficerClinique La Prairie • Clarens-Montreux, CH
Guest Relations Officer

Guest Relations Officer

Clinique La Prairie • Clarens-Montreux, CH
Vor 22 Tagen
Stellenbeschreibung

Your Opportunity to Excel in Luxury and Innovation

Are you passionate about delivering exceptional service in a world-class environment? At Clinique La Prairie, we redefine hospitality by combining  cutting-edge  medical care with unparalleled guest experiences. As a Guest Relations Officer, you will be at the heart of creating memorable journeys for our international clientele, blending luxury, care, and innovation in everything you do.?

Who We Are?

At Clinique La Prairie, our mission is to inspire lasting change in our clients’ well-being through transformative experiences. Guided by our vision of excellence and innovation, we offer a supportive, dynamic, and refined environment where your talent can truly shine.

Guest Relations Officer

Your Role

As a Guest Relations Officer, your responsibilities will include :

Excellence Operational Tasks :

  • Orchestrating the client journey from arrival to departure, ensuring every moment reflects the excellence of Clinique La Prairie.
  • Responding rapidly and consistently to guest requests throughout their stay with quality-focused service.
  • Personalizing every guest experience by cultivating a deep understanding of individual preferences.
  • Anticipating guest needs and coordinating specific requests with precision and care.
  • Transforming every client interaction into an opportunity to deliver service recovery with elegance and turn challenges into client delight.
  • Collaborating with all departments to ensure seamless and exceptional service.
  • Handling guest payments efficiently and in accordance with established protocols.

Innovation and Service Excellence :

  • Identifying opportunities to enhance service standards through guest feedback analysis.
  • Contributing to optimized Net Promoter Scores (NPS) by proposing and implementing targeted initiatives.
  • Supporting new team members by sharing best practices and maintaining high operational standards.
  • Adhering to and continuously improving the service blueprint to elevate every step of the client journey.
  • What We’re Looking For

    We are seeking a professional with a unique blend of luxury service expertise and a passion for client satisfaction :

  • Education : CFC de commerce, master’s degree or equivalent; a degree in hospitality management is strongly preferred.
  • Experience : Proven experience in a luxury hospitality environment (e.g., Four Seasons, Ritz Carlton, Mandarin Oriental) or high-level client relations is essential.
  • Familiarity with luxury quality standards (e.g., LQA, Forbes) is an asset.
  • Languages : Advanced proficiency in French and English is mandatory; additional languages are an asset.
  • Skills : Exceptional communication, organizational, empathic, active listener, client-oriented attitude, and team collaboration abilities; a demonstrated capacity to anticipate and exceed the expectations of international clients.
  • A passion for creating unforgettable guest experiences and thriving in a collaborative environment.
  • Working Conditions

  • Schedule : Variable shifts between 7 : 00 AM and 11 : 00 PM,hours per week.
  • Weekend Availability : Mandatory presence on weekends to ensure optimal guest reception.
  • Rest Days : Two consecutive days off per week.
  • Why Join Us?

    We care for our team as much as we do for our clients, offering a comprehensive range of benefits :

  • Health & Well-Being : contribution to health insurance, private accident insurance, and discounts on various treatments at Clinique La Prairie.
  • Work-Life Balance : 25 vacation days, annual closure between Christmas and New Year
  • Financial Perks : Public transport contribution, discounted lunch menus, jubilee gifts, a referral bonus, and discounts on products and fleet offers from renowned brands.
  • Team Spirit : Participate in themed days, teambuilding events, and staff celebrations, plus access to sports and leisure activity clubs.
  • Career Development : Internal mobility opportunities and continuous growth in a dynamic, prestigious environment.
  • Your Impact

    Be the face of our exceptional service, collaborating with a dedicated team to deliver world-class experiences. At Clinique La Prairie, you’ll grow professionally while making a difference in the lives of our clients.

    Ready to offer a transformative experience to our clients?

    Apply now and embark on a rewarding journey with us!

    Note to Recruitment Agencies

    We greatly value the support and collaboration of our trusted recruitment partners. At this time, however, Clinique La Prairie will be managing the recruitment process for this position internally.

    We appreciate your understanding and look forward to working together on future opportunities.

    Additional Information :

  • Workplace : Clarens - Montreux
  • Contract Type : Permanent (CDI)
  • Activity Rate : 100%
  • Start Date :
  • We Offer You :

    An enriching, dynamic environment with first-class benefits. A highly stimulating and welcoming workplace where your talents will be valued, along with a salary package aligned with your skills.

    For more information about our organization, please visit :

    / >

    Our recruitment team reviews all applications and will keep you informed as soon as possible. However, if you do not hear from us within three weeks, you may consider your application unsuccessful. Please note that in this case, we will not retain your application file.

    jid72bc3f7a jit0207a jiy26a

    Jobalert für diese Suche erstellen

    Guest Relations Officer • Clarens-Montreux, CH

    Ähnliche Stellen
    Cleaning Lady (H / F)

    Cleaning Lady (H / F)

    Batmaid - CH • Châtel-Saint-Denis, Fribourg
    Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A...Mehr anzeigen
    Zuletzt aktualisiert: vor über 30 Tagen • Gesponsert
    Food & Beverage Manager – Permanent Contract 100% Possibility of Accommodation

    Food & Beverage Manager – Permanent Contract 100% Possibility of Accommodation

    jobup • Berne, Fribourg, Jura, Neuchâtel, Nord vaudois, Région lausannoise, CH
    Our establishment offers approximately 150 rooms, a diversified range of Food & Beverage Manager – permanent position 100%. Our establishment proposes approximately 150 rooms, with several concepts ...Mehr anzeigen
    Zuletzt aktualisiert: vor 2 Tagen • Gesponsert
    Responsable technique et de gérance immobilière

    Responsable technique et de gérance immobilière

    HR TOP (Fribourg) SA • Marly, CH
    Responsable technique et de gérance immobilièreSociété 100% fribourgeoise, Anura SA est réputée pour son dynamise et joue un rôle majeur dans le développement immobilier du canton de Fribourg depui...Mehr anzeigen
    Zuletzt aktualisiert: vor 3 Tagen • Gesponsert
    A qualified travel agent at 80% to 100%

    A qualified travel agent at 80% to 100%

    Voyages Buchard SA • Granges-Paccot, CH
    Travel consultant qualified at 80% to 100% at Buchard Voyages.We are a family business dedicated to offering services in the field of transport and tourism. Would you like to join a recognized, inno...Mehr anzeigen
    Zuletzt aktualisiert: vor 7 Tagen • Gesponsert
    Front Office Collaborator 100%

    Front Office Collaborator 100%

    Ginox SA • Chailly-Montreux, CH
    Ginox SA, a family-owned company founded in [year], has been a leader in its field for many years : the design and construction of large professional kitchens. The Ginox brand is synonymous with glob...Mehr anzeigen
    Zuletzt aktualisiert: vor 7 Tagen • Gesponsert
    Cleaning Service

    Cleaning Service

    Batmaid - CH • Châtel-Saint-Denis, Fribourg
    Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A...Mehr anzeigen
    Zuletzt aktualisiert: vor über 30 Tagen • Gesponsert
    Deputy Head of Summer Camp

    Deputy Head of Summer Camp

    Collège Alpin Beau Soleil SA • Villars-sur-Ollon, CH
    Collège Alpin Beau Soleil recruitsDeputy Head of Summer CampCollège Alpin Beau Soleil recruitsDeputy Head of Summer CampOUR Beau Soleil, we believe it s you do counts. This philosophy holds true bot...Mehr anzeigen
    Zuletzt aktualisiert: vor 8 Tagen • Gesponsert
    Dozent Krisenmanagement in Tourismus, Hospitality und Event (m / w / d)

    Dozent Krisenmanagement in Tourismus, Hospitality und Event (m / w / d)

    presented by StepStone • Freiburg, Schweiz
    IU INTERNATIONALE HOCHSCHULE - MyStudium - Weil Lehre nicht nur ein Job ist, sondern ein Statement.Du willst nicht nur lehren, sondern auch etwas bewegen? Dann starte an Deutschlands größter Hochsc...Mehr anzeigen
    Zuletzt aktualisiert: vor 22 Tagen • Gesponsert
    Chancellery Employee

    Chancellery Employee

    Etat de Vaud • Vevey, CH
    Chancellery Employee Job Description We are looking for the Public Prosecutor's Office of the district of East Vaud, an employee in this position, you will ensure public reception and the answering...Mehr anzeigen
    Zuletzt aktualisiert: vor 3 Tagen • Gesponsert
    Agent immobilier

    Agent immobilier

    Switzerland Sotheby's International Realty • Fribourg, CH
    Bienvenue chez Switzerland Sotheby’s Realty ! Agent Immobilier Ce poste est-il fait pour vous ? Découvrez-le en quelques secondes en consultant notre offre. Chez Switzerland Sotheby’s Realty, nous v...Mehr anzeigen
    Zuletzt aktualisiert: vor 7 Tagen • Gesponsert
    F&B Manager H / F

    F&B Manager H / F

    Hotelis • Villeneuve, Vaud (canton)
    Nous sommes aujourd'hui mandatés par notre client, un établissement hôtelier de catégorie supérieure situé en Suisse romande, pour le recrutement d'un dirigeant expérimenté et inspirant qui occuper...Mehr anzeigen
    Zuletzt aktualisiert: vor 12 Tagen • Gesponsert
    Admissions - Marketing Officer – China Market

    Admissions - Marketing Officer – China Market

    La Garenne International School • Chesières, CH
    La Garenne International School is seeking a dynamic, proactivAdmissions & Marketing Officer – China Market (Full-Time)La Garenne International School is seeking a dynamic, proactive, and highly or...Mehr anzeigen
    Zuletzt aktualisiert: vor 9 Tagen • Gesponsert
    Cleaning Agent

    Cleaning Agent

    Batmaid - CH • Châtel-Saint-Denis, Fribourg
    Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A...Mehr anzeigen
    Zuletzt aktualisiert: vor über 30 Tagen • Gesponsert
    Food & Beverage Manager – CDI 100% Possibilité de logement

    Food & Beverage Manager – CDI 100% Possibilité de logement

    jobup • Berne, Fribourg, Jura, Neuchâtel, Nord vaudois, Région lausannoise, CH
    Notre établissement propose environ 150 chambres, une offre de restFood & Beverage Manager – CDI 100%Notre établissement propose environ 150 chambres, une offre de diversifiée avec plusieurs concep...Mehr anzeigen
    Zuletzt aktualisiert: vor 2 Tagen • Gesponsert
    Training Officer in the Execution of Sentences Fep Swiss Romandy at 60%

    Training Officer in the Execution of Sentences Fep Swiss Romandy at 60%

    Centre suisse de compétences en matière d'exécution des sanctions pénales • Marly, CH
    The Swiss Competence Center for the Execution of Sanctions Fep Switzerland Romande (FR, NE, GE) at 60% The Swiss Competence Center for the Execution of Criminal Sanctions CSCSP supports the cantons...Mehr anzeigen
    Zuletzt aktualisiert: vor 7 Tagen • Gesponsert
    Guest Relations Officer

    Guest Relations Officer

    WhatJobs • Clarens, Schweiz
    Your Opportunity to Excel in Luxury and Innovation.Are you passionate about delivering exceptional service in a world-class environment? At Clinique La Prairie, we redefine hospitality by combining...Mehr anzeigen
    Zuletzt aktualisiert: vor 10 Tagen • Gesponsert
    House keeper

    House keeper

    Batmaid - CH • Gruyères, Canton of Fribourg
    Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A...Mehr anzeigen
    Zuletzt aktualisiert: vor 20 Tagen • Gesponsert
    Customer Service Advisor - Bodywork at 100%

    Customer Service Advisor - Bodywork at 100%

    Dimab Groupe • Bulle, CH
    Joining the DIMAB group means being part of a company of over 200 automotive enthusiasts, spread across 7 dynamic dealerships in the cantons of Vaud, Fribourg, and we are looking for talents who sh...Mehr anzeigen
    Zuletzt aktualisiert: vor 7 Tagen • Gesponsert