Head of Quality Management m/w/d

Head of Quality Management m/w/d

Do you believe quality is not just a requirement and process, but a mindset? At GWF, we are committed to delivering products and solutions that redefine performance, efficiency, reliability, and customer satisfaction. As our Head of Quality Management, you will play a key role in shaping a culture of excellence that spans from component to product to solutions and services, from supplier to our global partner and manufacturing network. Join us in ensuring world-class quality at competitive cost levels - through innovation, digitalization, and strong partnerships built on competence, community and mutual respect.

Your Key Responsibilities

• Lead and develop the company-wide Quality Management System in line with ISO 9001/14001/27001/45001 and relevant industry standards
• Inspire and empower an agile, high-performing quality team and foster a strong “zero-defect” culture across all functions
• Ensure hands-on implementation of quality objectives aligned with business strategy, customer requirements, and regulatory compliance
• Establish and monitor quality metrics, KPIs, and audit programs across production, supply chain, R&D, and customer interfaces – leveraging digital tools, data analytics, and AI-based monitoring for preventive quality assurance
• Drive product and process quality planning (APQP, PPAP) and continuous improvement initiatives (Lean/Six Sigma, RCA, PDCA, Kaizen, etc.)
• Strengthen end-to-end quality along the value chain, from smart product design to connected customer solutions, data, and services
• Collaborate closely with R&D, Production, Procurement, and Logistics to integrate quality in every phase of the value chain
• Ensure compliance with applicable regulations and certifications (e.g., MID/OIML, ISO 17025, and industry-specific standards)
• Manage internal and external audits and represent the company to regulatory authorities and certification bodies
• Implement risk assessment and mitigation strategies related to product, process, and service quality
• Coordinate recall processes, complaint handling, and corrective action management
• Act as the voice of the customer, ensuring satisfaction and long-term partnership through robust quality performance

What You Bring

• Bachelor or Master Degree (Uni/FH) in Engineering, Quality Management, Industrial Management, or a related technical field
• Several years of experience in senior quality management roles, ideally within metering, energy, system technology, or automotive sectors
• Strong expertise in ISO 9001 and related quality standards and regulations
• Proven success in implementing and managing QMS across global organizations with strong methodological know-how
• Deep understanding of production processes, system integration, and solution-oriented business models
• Inspiring leadership and people development skills with a track record of building cross-functional teams
• Analytical mindset with a hands-on approach to problem-solving and process optimization combined with pragmatism and entrepreneurial drive
• Experience in digitalization of quality processes and passion for applying AI in quality management
• Business fluency in German and English

What We Offer

• A key leadership role with strategic influence in a dynamic, internationally operating, family-owned company
• A collaborative and innovative work environment with a strong team spirit
• A meaningful and socially valuable corporate purpose focused on long-term sustainability