Clinical Quality, Process & Medical Procurement Specialist

We are looking for a structured detail-oriented and collaborative Clinical Quality Process & Medical Procurement Specialist to join our team at The Kusnacht Practice this role you will support the maintenance and continuous improvement of our clinical quality management systems and operational processes ensuring compliance with Swiss healthcare regulations while contributing to a culture of excellence safety and accountability across our medical teams. This is an on-site position based in Zollikon ZH.

• Support on maintenance and continuous improvement of the Quality Management System (QMS) at The Kusnacht Practice in compliance with Swiss healthcare regulations and licensing requirements
• Conduct and document internal audits and self-inspections to ensure ongoing quality assurance
• Support the implementation of legal and regulatory standards including cantonal and federal health regulations
• Coordinate and administratively manage the CIRS Critical Incident Reporting System process including tracking follow up and documentation and provide organisational and coordination support to the Continuous Improvement and Innovation Committee without clinical or content leadership responsibility
• Monitor and improve the quality of medical documentation ensuring accuracy completeness and compliance with internal and regulatory standards
• Prepare and manage inspection-related documentation for health authorities
• Drive process optimisation across clinical nursing and administrative functions
• Manage and continuously improve the internal document management and filing system including the SOP repository version control and structured archiving ensuring alignment with QMS requirements and overall process governance
• Maintain and update clinical workflows to reflect best practice and compliance standards.
• Oversee the procurement of medical materials and equipment ensuring compliance with Swissmedic and internal standards
• Provide training and guidance to internal teams on QMS process adherence and compliance topics
• Contribute to the companys digital transformation by promoting efficient compliant use of digital tools and systems

• Degree in Nursing Health Sciences or a related medical field
• Several years of experience in clinical quality management process optimisation or medical operations
• Solid understanding of Swiss healthcare regulations (e.g. Gesundheitsgesetz HMG MedBG cantonal directives)
• Experience with internal audits self-inspections and document control in healthcare settings
• Strong grasp of medical documentation standards and data integrity
• Structured detail-oriented and independent working style
• Excellent communication and collaboration abilities across multidisciplinary teams
• Proficiency in English (C1/C2);advanced German skills are an asset
• Skilled in MS Office and digital workflow tools
• Genuine commitment to client care and continuous improvement
• Eligible to work in Switzerland