IT SUPPORTER

IT SUPPORTER (80-100%)
Are you excited to make a tangible difference in the medical and scientific world? At Congrex, we believe that science advances faster when people come together—and that’s exactly what we help make happen every single day.
As a world leading Professional Conference Organizer (PCO) we specialise in connecting scientific communities by delivering seamless, high-impact congress experiences in Switzerland and all over Europe.
As an IT SUPPORTER, you’ll support our users on-site in Basel and assist in setting up, maintaining, and dismantling the IT infrastructure at our international congresses across Switzerland and Europe — helping to ensure smooth and successful events for scientific exchange.
Your Responsibilities
Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Entra ID)
Maintain and optimize our Hyper-V and Windows Server infrastructure
Provide IT support across all levels (1st to 3rd line)
Deliver hands-on IT support at congresses and events across Switzerland and Europe
Your Profile
Completed IT education or motivated career changers with first experience in IT support
Solid knowledge of Microsoft 365, Windows Server and Hyper-V
Initial project management experience with a structured and solution-oriented mindset
Willingness to travel occasionally to support events on-site (approx. 10%)
Independent, reliable, and service-oriented working style
Fluent in English (spoken and written); German is an advantage
What You Will Find at Congrex
A meaningful mission – join a company that connects and empowers the global scientific community
A people-centered culture – we foster trust, teamwork, and mutual support
A flexible hybrid work model that supports your professional and personal life
25 days annual leave plus 2 additional company days, team events, fully covered accident and sickness insurance, and on-site massage offers
A strong commitment to your professional growth through targeted training and development opportunities
We look forward to receiving your application including CV, motivational letter or video with your salary expectations by email to HR, Ruxandra Dähler Job2026-002(at) jid3152ce2a jit0310a jiy26a