Data Operations Manager (m / f / d)

Please, apply until the 20th of February 2026

Position :

We’re looking for a Data Operations Manager who ensures that reliable, high-quality data flows across the organization. You will manage the core data operations that enable fast, confident decision-making and help teams turn data into business value.

Responsibilities :

As the Data Operations Manager, you will…

• Oversee daily operations of data platforms and pipelines to deliver accurate, timely data to business teams.
• Track and report on operational KPIs such as data uptime, freshness, and incident response.
• Define SLAs, standards, and escalation processes with IT, data engineering, analytics, and governance.
• Drive automation and efficiency improvements, with a focus on the Swiss market.
• Ensure compliance with Swiss market data law, data privacy, security, and regulatory requirements.
• Act as a key partner to marketing stakeholders, ensuring their data needs are understood and met.

Requirements :

What to expect :

Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps :

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure : Phone screening with Talent Advisor >

Assessment tests >

Interviews >

Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

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