Associate Director, Business Process Optimization & Systems, Cell Therapy External Manufacturing

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Position Summary

The Associate Director Business Process Optimization & Systems is part of the Cell Therapy External Manufacturing (ExM) organization and reports to the Sr. Director Global Business Process & Supplier Digital Strategy.

This role is responsible for driving business process improvement initiatives via global cross-functional teams, with a strong focus on business process automation. Responsible for executing priority projects as part of the External Supply Systems Roadmap, to establish system driven operations, improve data tracking & reporting, and to enable advanced data exchange across the global ExM network of Contract Manufacturing Organizations (CMOs) and Contract Testing Labs (CTLs). A key objective of this role is to support establishment of data connections between BMS and CMOs / CTLs focusing on operational transactions and process monitoring. This role works with the Supplier Relationship Managers and Virtual Matrix Teams to identify areas for improvement with a focus on business process scalability, reliability, and cost effectiveness. The role ensures that business processes & systems for External Manufacturing integrate well with the end-to-end manufacturing and supply chain processes & systems for Cell Therapy, and partners with key stakeholders to drive improvements (e.g. Supply Chain, Quality, Patient Operations, Manufacturing Sciences & Technology, Finance, IT, BI&A). This is a highly flexible role working with BMS stakeholders across multiple time-zones and supporting the global ExM network.

Key Responsibilities

• Execute prioritized systems projects as part of the External Supply Systems Roadmap. Key focus areas will be, establishing system-driven operations, improve data tracking & reporting, and enablement of advanced data exchange with CMOs and CTLs across the global ExM network.
• Work with the Supplier Relationship Managers and Virtual Matrix Teams to identify areas for improvement with a focus on business process scalability, reliability, and cost effectiveness.
• Lead business process improvement projects for External Manufacturing via global cross-functional matrix teams. Facilitate alignment and decision making for ongoing projects with key stakeholders (e.g. Supply Chain, Quality, MS&T, Finance). High flexibility is required, working with BMS stakeholders across multiple time-zones and supporting the global ExM network.
• Facilitate business requirements gathering for CMO and CTL network expansion and scale-up. Provide input to the External Supply digital strategy.
• Lead network integration by establishing data interfaces between BMS and CMOs / CTLs, focusing on ERP (e.g. batches, POs), production scheduling, demand & capacity management, production process monitoring (critical parameter monitoring).
• Act as External Manufacturing business systems process SME and project member on cross-functional projects owned by other groups within Cell Therapy Operations.
• Act as business systems SME for process automation, and partner with IT to translate business requirements into user specifications.
• Increase process visibility & control by creating dashboards & exception reports using business analytical tools. Partner with BI&A and IT for advanced reporting capabilities.
• Develop and implement policies, procedures, and training (following regulations and industry standards)
• Support development and implementation of business process metrics to measure effectiveness & robustness of business processes.

Qualifications & Experience

10 years of experience in the pharmaceutical industry, with proven experience in business process automation and external partner systems connectivity. Data analytical experience in external manufacturing and / or supply chain is preferred.

BMSCART

VETERAN

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role :

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

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