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Central Reservation Agent (m / f) Reservation Agent

Central Reservation Agent (m / f) Reservation Agent

Le Grand BellevueGstaad, Schweiz
Vor 12 Tagen
Stellenbeschreibung

Introduction

Considered as one of the most traditional and oldest luxury hotel in Gstaad, LE GRAND BELLEVUE combines the luxury and the sophistication of a grand hotel with the charming atmosphere of a cozy country house.

We are looking forward welcoming a new team member for the position :

RESERVATION AGENT

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KEY RESPONSIBILITIES

  • Professional telephone and written acceptance
  • Processing of reservation requests
  • Active room and voucher sales
  • Creation of offers
  • Maintaining the guest database
  • Guest service in three languages ​​(d / f / e) as well as the associated correspondence

QUALIFICATION & SKILLS

  • At least two years of professional experience in the upscale hotel industry, ideally in the reservation area
  • Good oral and written language skills (d / f / e)
  • Good computer and MS Office skills
  • Ideally Opera knowledge (Opera Cloud)
  • Guest-oriented, professional work and sales talent
  • WHY JOINING LE GRAND BELLEVUE

  • Working at Le Grand Bellevue means becoming part of a team that prides itself on delivering a genuine and authentic service amidst the stunning beauty of the Swiss Alps.
  • Enjoy an inclusive hospitality culture where your dedication is recognized.
  • Join us in creating unforgettable moments for our esteemed guests and be part of our ongoing commitment to excellence in the luxury hospitality industry.
  • Discover the world-famous mountain destination with a wide range of activities
  • Employment conditions in accordance with L-GAV
  • Get your accommodation in our staffhouses in the surroundings on the hotel
  • Select the half / full pension from our staff restaurant
  • Be a hotel member of Swiss Deluxe Hotels group and enjoy discounted stay in the partners' hotels
  • Enjoy the benefits and discounts of the YOURGSTAAD card over the station
  • Get access to Brands for Employees and their plateform of deals