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Central Reservation Agent (m / f) Reservation Agent

Central Reservation Agent (m / f) Reservation Agent

Le Grand BellevueGstaad, Schweiz
Vor 30+ Tagen
Stellenbeschreibung

Introduction

Considered as one of the most traditional and oldest luxury hotel in Gstaad, LE GRAND BELLEVUE combines the luxury and the sophistication of a grand hotel with the charming atmosphere of a cozy country house.

We are looking forward welcoming a new team member for the position :

RESERVATION AGENT

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KEY RESPONSIBILITIES

  • Professional telephone and written acceptance
  • Processing of reservation requests
  • Active room and voucher sales
  • Creation of offers
  • Maintaining the guest database
  • Guest service in three languages ​​(d / f / e) as well as the associated correspondence

QUALIFICATION & SKILLS

  • At least two years of professional experience in the upscale hotel industry, ideally in the reservation area
  • Good oral and written language skills (d / f / e)
  • Good computer and MS Office skills
  • Ideally Opera knowledge (Opera Cloud)
  • Guest-oriented, professional work and sales talent
  • WHY JOINING LE GRAND BELLEVUE

  • Working at Le Grand Bellevue means becoming part of a team that prides itself on delivering a genuine and authentic service amidst the stunning beauty of the Swiss Alps.
  • Enjoy an inclusive hospitality culture where your dedication is recognized.
  • Join us in creating unforgettable moments for our esteemed guests and be part of our ongoing commitment to excellence in the luxury hospitality industry.
  • Discover the world-famous mountain destination with a wide range of activities
  • Employment conditions in accordance with L-GAV
  • Get your accommodation in our staffhouses in the surroundings on the hotel
  • Select the half / full pension from our staff restaurant
  • Be a hotel member of Swiss Deluxe Hotels group and enjoy discounted stay in the partners' hotels
  • Enjoy the benefits and discounts of the YOURGSTAAD card over the station
  • Get access to Brands for Employees and their plateform of deals