Department : Technical Sales & Customer Success
Reports to : Vice President & Managing Director
Location : Kriens, Lucerne, Switzerland
ABOUT ARITEC NEW MATERIALS GROUP AG
Aritec New Materials Group AG is a leading global developer and manufacturer of advanced synthetic materials, high-performance fibers, and specialized products serving the energy, mining, electrification, and industrial infrastructure sectors. Our portfolio encompasses :
- Short-fiber carbon reinforcement for construction and infrastructure
- Oil & Gas pipe reinforcement using proprietary carbon-based technologies
- High-temperature, low-sag (HTLS) electrical cable solutions for grid modernization and renewable energy integration
- Synthetic pendants and ropes for mining draglines, rope shovels, and crane applications
- Advanced conveyor belting systems for heavy-duty industrial applications
Our customers include global leaders in energy, subsea engineering, electrification, infrastructure, and mining—including tier-1 operators across Europe, Asia, and the Americas.
POSITION OVERVIEW
We are seeking two highly motivated Engineering & Customer Relationship Managers to strengthen our technical sales, customer support, and market development efforts. This role is central to driving revenue growth, deepening customer partnerships, and positioning Aritec as a technology leader in advanced materials for critical infrastructure.
You will work directly with the Vice President & Managing Director, operating as a hands-on trusted advisor to major customers, internal engineering teams, and cross-functional business units. This is an exceptional opportunity to shape market strategy, participate in high-stakes technical negotiations, and advance global career prospects within a fast-growing, innovation-driven organization.
Tasks
KEY RESPONSIBILITIES
Customer Relationship Management
Build and maintain strategic partnerships with tier-1 customers in RTP (Reinforced Thermoplastic Pipe), subsea flexible pipe, and electrification sectorsServe as the primary technical liaison for key accounts, understanding evolving customer needs and translating them into product requirements and specificationsPrepare comprehensive technical proposals, applications engineering documents, and product qualification roadmapsCoordinate customer technical reviews, site visits, and audits; present findings and recommendations to leadershipEngineering & Technical Support
Support product qualification, testing protocols, and certification pathways for new market segmentsCollaborate with R&D and manufacturing teams to address customer technical challenges and drive continuous product improvementContribute to the development of technical marketing materials, case studies, and customer success documentationMarket Development
Identify and evaluate market opportunities within RTP, subsea flexible pipe, electrification, and related industrial sectorsSupport business development initiatives, tender responses, and competitive assessmentsParticipate in industry forums, technical conferences, and customer innovation workshops to strengthen market intelligencePrepare market analyses and growth recommendations for presentation to senior managementRequirements
CANDIDATE PROFILE
Required Qualifications
Education : Master's degree in Engineering (Mechanical, Materials, Chemical, or related discipline) or equivalent professional engineering qualificationProfessional Experience : candidate with exceptional, relevant education background but without proven experience can still apply to the offerWe are primarily looking for experienced professional, ideally and preferably in one or more of the following sectors :
Reinforced Thermoplastic Pipe (RTP) or subsea flexible pipe systems
Subsea engineering and qualification (companies such as Technip, TechnipFMC, NOV, Saipem, Roblon, or equivalent)
Electrification and high-voltage cable systems (companies such as Prysmian, Nexans, Southwire, or equivalent)
Advanced composite materials, carbon fiber, or aramid fiber applications
Qualification, testing, and certification of industrial products
Language Skills : Fluent English (spoken and written); German and / or another EU or Eastern Asian language ( CN, JP or KR) a strong advantage for customer interaction and internal collaborationEssential Personal Attributes
Integrity & Professionalism : High ethical standards, reliability, and credibility in customer interactions; comfortable representing the company at C-level discussionsHands-On Work Style : Comfort with technical depth; willingness to engage directly in problem-solving, testing, and documentation rather than relying solely on othersSelf-Motivation & Ownership : Results-driven mindset with intrinsic motivation to exceed customer expectations and drive business outcomesEagerness to Learn & Develop : Demonstrated commitment to continuous professional growth, technical advancement, and expanding knowledge across multiple business domainsCross-Cultural Fluency : Comfortable working with global teams, customers in multiple time zones, and diverse operating environmentsPreferred Qualifications
Experience in multi-phase qualification programs, third-party testing, and certification processes (DNV, ABS, API, NORSOK, or equivalent standards)Background in contract negotiation, commercial discussions, and strategic partnership developmentFamiliarity with advanced materials science, polymers, fiber composites, or electrical materialsExperience in startup, growth-stage, or scale-up environmentsProject management or lean / continuous improvement certificationsBenefits
WHAT ARITEC OFFERS
Work Environment & Culture
Collaborative & Innovative Culture : Work alongside world-class engineers, scientists, and commercial professionals committed to advancing global infrastructureFlexibility & Autonomy : Results-oriented environment emphasizing outcomes over hours; flexible working arrangements including remote work where appropriateTangible, inhouse, and Global Leading Technologies and products : Develop and commercialize proprietary materials and solutions that address critical global challenges in energy transition, subsea engineering, and infrastructure resilienceDirect Executive Exposure : Report directly to the Vice President & Managing Director, with visibility into strategic decision-making and direct influence on company directionProfessional Development
Mentorship from senior leadership with deep expertise in advanced materials, industrial engineering, and international businessExposure to multiple business domains (RTP, subsea, electrification, mining) and global market sectorsInternational career trajectory with opportunities to lead regional business units, oversee technical teams, or transition into business development or operations rolesInvestment in professional certifications, industry conference attendance, and technical trainingAritec New Materials Group AG is an Equal Opportunity Employer. We are committed to building a diverse, inclusive, and equitable workplace.
Aritec New Materials Group AG is a Swiss company that develops, designs, manufactures and refines synthetic fibers for industrial applications.
Our technologies and products can be used for a large range of industrial applications, where they replace steel wire ropes. The key advantages are : low weight, corrosive free, longer lifespan, digital monitoring and whole system costs reduction. We also customize our products to respond to your unique needs.
From research and development through production and after sales support, our company creates state of the art products in our own factories. We currently have two production plants in China. Additional plants in Europe and North America are in advance planification.
Aritec New Materials Group AG is a 100% independent, privately owned group, with zero leverage. Currently, more than 90% of ultimate Beneficial Owners and Shareholders are Swiss and European.