AsstrA is an ambitious team driven by excellence and passionate about logistics. Our skilled and competent employees operate across continents, with offices in the United States, Europe, the CIS countries, the Middle East and the Far East. With 30 years' of experience and a strong reputation on the market, AsstrA provides logistics with a human touch through comprehensive solutions that encompass all modes of transport and additional services.

AsstrA invites you to work within an ambitious international team!

We are looking for a Global Account Manager who will be responsible for the strategic management, retention, and growth of assigned multinational Global Accounts to join our team in Zurich.

Main responsibilities:

Building relationships with decision makers:

• Acting as a global coordination centre for the client's top management.
• Building and maintaining deep, trusting relationships with key decision makers, as well as with senior procurement and logistics executives around the world.

Identification of strategic opportunities:

• Active search and provision of Control Tower (global centralised management of customer logistics) opportunities for assigned accounts.

Management of commercial offers and contracts:

• Preparation of personalised, competitive commercial offers.
• Creation of optimal conditions for customers to choose our transport, logistics and additional services.

Financial indicators and risks:

• Responsibility for meeting global sales Gross Profit volume and margin targets, as well as managing overdue debt across the entire customer portfolio.

Service quality and satisfaction:

• Ensuring high service quality and achieving customer satisfaction targets (KPI/SLA).
• Monitoring satisfaction levels (needs analysis, working with metrics, prompt problem solving).

Requirements:

• Minimum of 5 years of experience in global sales, Key Account Management, or Business Development within the freight forwarding sector.
• Deep functional knowledge of multi-modal freight forwarding operations (Ocean FCL/ LCL, Air Freight, and associated value-added services).
• Proven track record of managing a multi-million Euro revenue portfolio.
• Extensive experience in leading large-scale, multi-modal international tenders (RFI/RFQ) and negotiating complex global service agreements.
• Ability to draft and execute data-driven Global Account Plans and long-term business development roadmaps.
• Full professional proficiency in English is mandatory for high-level negotiations. Proficiency in additional languages is a significant advantage.
• Exceptional communication skills with the ability to influence and build credibility with C-level executives and global procurement heads.
• Willingness and ability to travel internationally approximately 50% of the time, incl. 8-12 intercontinental (incl. Europe -> Asia, excl. Europe -> CIS) trips per year

What We Offer:

• Opportunity to develop and increase your knowledge due to work in a multicultural and dynamic environment;
• A comprehensive range of internal and external training courses;
• Open working atmosphere in an open-minded team;
• Professional development and independence at work;
• “Birthday Party” – extra day off;
• Swiss vacations for Best employees.

Join our Team of Leaders!

We look forward to reviewing your application!

Find out more about us at asstra.com