Talent.com
Diese Stelle ist in deinem Land nicht verfügbar.
Helpdesk Support Specialist

Helpdesk Support Specialist

SwisslinxSchwyz, CH
Vor 4 Tagen
Stellenbeschreibung

As the premier supplier to our client based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role as a Helpdesk Support Specialist for at least 12-months contract, extension highly likely.

Our client is really looking for someone who really wants to develop there career while developing and enhancing there skills in a dynamic and driven team

Key responsibilities :

  • First point of contact for customer liaison and keeping customers informed of progress of incidents
  • Recording, investigating, diagnosing, and resolving incidents
  • Communicating both proactively and reactively with all users and technical resolving teams
  • Ensuring correct reassignment of unresolved or misrouted incidents
  • Provide proactive support to consistently improve the 'end user experience

Your background :

  • Microsoft certifications are a plus
  • 2 - 5 years' experience working with office 365
  • Customer facing, interaction skills, professional telephone manner and desk-side support
  • Windows 11 / MS Office 365, Active Directory Administration
  • Exchange Administration / Mail tracking, Edge & Chrome
  • Troubleshooting PCs / Laptops / Tablets / MFD's / Screens / Phones, Remote Connectivity : VPN / Citrix TCP / IP Troubleshooting
  • Mobile Support : iOS / Workspace One
  • Onsite 100%

    • If you possess the above attributes, available to start a new position immediately and looking for a new challenge in an international environment, we look forward to receiving your application!

    By applying for this position, I consent to the Swisslinx Group of companies :

  • storing my personal information (including name, contact details, Identification and CV information etc.) on their internal or external servers for the purpose of informing me of potential employment opportunities
  • using my personal information or
  • supplying it to third parties upon express consent for the purpose of informing me of potential job opportunities
  • transferring where applicable my personal information to a country outside the EEA / EFTA

    • I also hereby agree to the Swisslinx privacy policy (http : / / www.swisslinx.com / en / legal / privacy-policy) and Terms of Use (http : / / www.swisslinx.com / en / legal / disclaimer)