Banqueting Manager

will be responsible for managing all banquets and events in the hotel, for the delivery of an excellent Guest and Member experience and optimising sales, evaluating performance, and ensuring staffing levels meet demand.

Reports to : Cluster Banqueting Director / Managing Director

The Role

Be responsible for all Banquets / Events / conferences

Maintain exceptional levels of customer service and guest satisfaction

Manage Restaurant, minibar and Room Service, with a strong contact with customers

Manage staff and staff performances

Responsible for recruiting, training and developing all the new staff members (employees and seasonal)

Contain costs and maximising sales

The candidate

8+ years of experience as Banqueting Manager / Supervisor

Great communication and customer care skills

Leadership is mandatory for this role

Fluent knowledge of at least three - four languages

International experience is preferred