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SOC Relationship Manager

SOC Relationship Manager

SwisscomGeneva, Switzerland
Vor 30+ Tagen
Stellenbeschreibung

Ready for Swisscom

At Swisscom, we prioritize understanding and listening to our customers with the goal of fostering long-term, mutually beneficial relationships. As a SOC Relationship Manager, you will be responsible for ensuring customer satisfaction with our cyber security services and approaching challenges with a solution-oriented mindset. Join the Swisscom Threat Detection & Response (TDR) Service team and help us shape the future of cyber security.

  • Responsibility for ongoing interaction with customers regarding threat status and security enhancement
  • Close collaboration with the Security Operations Center and technology vendors
  • Identification and clarification of customer requirements in collaboration with product management, sales and operational units

What you do is who we are.

Skill Check

Are we a good match?

Your skills

  • Several years of experience in Cybersecurity, Security Consulting or Security Engineering / Analysis with customer management experience
  • Customer service management experience is advantageous
  • Good knowledge of Cybersecurity, Security Operations Center and Incident Response
  • Organized and meticulous personality with a passion for technical concepts and data

    • What makes you stand out

  • Self-motivated, adaptable, proactive and responsible
  • Very good communication skills, empathy and stakeholder management experience
  • Quick learner, enthusiastic about technology and able to manage multiple priorities
  • Very good English and German; French and Italian is advantageous

    • Is it a match? Apply today.

    Direct application

    Upload your CV or provide a link to your LinkedIn or other professional profile. That’s all we need from you for now.

    Make a difference

    We are taking responsibility for ensuring a sustainable future : We consistently make decisions and act in accordance with the principle of fairness.

    Your skills

  • Several years of experience in Cybersecurity, Security Consulting or Security Engineering / Analysis with customer management experience
  • Customer service management experience is advantageous
  • Good knowledge of Cybersecurity, Security Operations Center and Incident Response
  • Organized and meticulous personality with a passion for technical concepts and data

    • What makes you stand out

  • Self-motivated, adaptable, proactive and responsible
  • Very good communication skills, empathy and stakeholder management experience
  • Quick learner, enthusiastic about technology and able to manage multiple priorities
  • Very good English and German; French and Italian is advantageous

    • Your homebase

    Swisscom (Switzerland) Ltd

    Förrlibuckstrasse 60, 8005 Zürich

    Office impressions

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