Freight forwarders in DSV are acting as pro-active interface between the customer and all relevant internal and external service providers.
You are ready to take ownership for accurate handling of customer orders, high productivity and customer satisfaction? Join our team and forward you career!
Your Key Tasks
- Control, organize and monitor of the entire Transport (Pick up until delivery of the shipment) / Invoicing
- Active communication towards customer, DSV offices / Agents, sales, subcontractor and carriers
- Accepting customer orders, review of all shipment and order relevant data and documents and recording these orders.
- Monitoring Job Costing / Profitability
- Processing of vendor invoices according to the instructions of the Senior Team Lead and valid Working Instructions
- Working and resolving operational problems and issues. Escalation management according to matrix specifications
- Quality responsibility, follow and respecting the specified process and SOPs (Standard Operating Procedure)
Skills & Competencies
Functional know-how in Air FreightExperience in an international environmentTeam playerGood communicationCustomer focus (monitors customer expectations continuously and is willing to adapt own activities / procedures)Planning & Organizing (Ability to prioritize, plan, assign & control)Time management (monitoring performance against deadlines and milestones)Knowledge and trained on Good Distribution Practice Concepts and applicable SOPsEducational
Commercial apprenticeship in International TransportRelevant working experienceLanguage Skills
Fluent in English and FrenchGerman is an assetWhat we can offer you
A role in a successful, dynamic companyBe a part of a strong team of performance driven colleaguesCompetitive salaryGreat future career prospects for advancementA professional working environmentFlexible working timeAre you ready? We are looking forward to receive your complete online application form in English including information on your notice period and salary expectation.
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