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Quality and Technical support director with strong Materials Technical background
Quality and Technical support director with strong Materials Technical backgroundAritec New Materials Group AG • Lucerne, Lucerne, Switzerland
Quality and Technical support director with strong Materials Technical background

Quality and Technical support director with strong Materials Technical background

Aritec New Materials Group AG • Lucerne, Lucerne, Switzerland
Vor 30+ Tagen
Stellenbeschreibung

About Us

Aritec New Materials Group is a dynamic and growing company specializing in innovative material solutions within the construction energy hoisting mining telecommunication and mobility industries. We are dedicated to delivering the highest-quality products and services that drive efficiency safety and sustainability for our clients worldwide. With a strong focus on engineering excellence and customer satisfaction Aritec provides a collaborative international environment where talented professionals can grow innovate and make a real impact. Join us to be part of a team committed to shaping the future of our industries through cutting-edge technology and expertise.

Tasks

Aritec has a robust Total Quality Management (TQM) system and assigns dedicated Six Sigma specialists to every product line. To take our commitment to continuous improvement even further we are recruiting a Quality & Technical Support Director at our headquarters.

Materials Industrial experiences is a must.

If you are passionate about elevating world-class quality systems and enjoy partnering with demanding top-tier customers we would like to meet you.

In this role you will :

Coordinate and elevate company-wide TQM practices ensuring Quality InQuality Out at every stage. The position is based at our headquarters in Switzerland with approximately 15% travel.

Phase One : Become fully familiar with our existing TQM at our legacy factory focusing on transmission this capacity you will oversee approximately 3050M in production and lead the ongoing build-out of our testing facilities to support rapid global sales growth.

Phase Two (approximately 612 months later) : Coordinate across our two industrial sites including Aritec new industrial site established in 2024 you will oversee much higher and complex production volume across our multiple segments. That is why it is primordial that you have already solid experience in managing triple digits M in a high-tech and / or cutting edge industrial this function then you will report directly to the Group CEO.

Draft and approve Certificates of Analysis (COAs) that precisely meet each customers specifications.

Lead and mentor local quality teams standardising procedures across all sites.

Serve as the primary quality liaison for our major European and global customerspredominantly large multinational groups.

Drive root-cause analysis corrective actions and ongoing Six Sigma projects to push performance beyond the next mile.

Manage and update end-to-end documentation for serial products driving continuous quality reviews and improvements.

Oversee new-product development projects ensuring they meet all technical specifications customer quality standards and regulatory requirements.

Lead cross-functional quality-improvement initiatives working closely with manufacturing R&D supply-chain and commercial teams.

Act as the internal technical liaison between sales and operations providing robust product-quality support and troubleshooting.

Prepare and maintain product application dossiers including specifications identification protocols and test reports.

Continuously expand and share technical knowledge to keep the organization at the forefront of industry best practices.

Requirements

Education :

  • Mastert degree from a leading University in Business Materials Science Engineering.

Experience :

  • Minimum of Three years in a similar role within a multicultural and international environment
  • In-depth experience Quality management ideally from some certification companies such as SGS TUV Veritas DNV etc..
  • Proven ability to manage relationships with R&D engineering and manufacturing teams and navigate foreign cultures
  • Technical Knowledge :

  • Good knowledge of Applications and its terminologies related to our segments specified products from a global perspective (materials design technology development and testing)
  • Active listening to customers and able to come up with technical solutions.
  • Project management skills with ability to get involved in a project to provide results with a good follow-up of the constraints : schedules deliverables reporting risks setting priorities
  • Language Skills :

  • Fluency in English
  • Proficiency in German is a strong plus
  • Interpersonal Skills :

  • Excellent communication skills with experience working in cross-functional multicultural teams
  • Ability to approach challenges with innovative and unconventional solutions thinking beyond traditional methods to drive growth and efficiency
  • Professional Attributes :

  • Strong organizational and analytical skills to manage priorities and meet deadlines
  • Detail-oriented with a proactive hands-on approach to challenges
  • Adaptable to fast-paced dynamic environments with a high level of work ethic and achievement
  • Willingness to travel as required
  • Benefits

    What We Offer :

  • Dynamic Work Environment : Be part of a supportive and dynamic team where your contributions significantly impact our global operations.
  • Professional Growth : Direct involvement in strategic decisions with opportunities for professional development and career advancement.
  • Competitive Compensation : A rewarding package that reflects the critical nature of your role.
  • Diversity of Projects : Engage with various projects ensuring a challenging and enriching career.
  • Join Us : If you are a dedicated professional eager to drive innovation and success in a global setting we would love to hear from you. Apply now to become a pivotal part of our team advancing our industry-leading capabilities in technical solutions and customer service.

    Key Skills

    Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

    Employment Type : Employee

    Experience : years

    Vacancy : 1

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