ServiceNow Developer

ServiceNow Developer

• Full-time

Company Description

Welcome to SMG Swiss Marketplace Group

We are a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products.

A little bit about us to help ignite your imagination

SMG Swiss Marketplace Group  came together following the merger of Scout24 Switzerland and TX Markets in 2021. A union which included some of Switzerland’s most well-known leading marketplaces.

Our exciting portfolio currently spans four business areas and includes Real Estate (immoscout24.ch, homegate.ch, ImmoStreet.ch, home.ch, Acheter-Louer.ch, Flatfox, Casasoft), Automotive (autoscout24.ch, motoscout24.ch), General Marketplaces (anibis.ch, tutti.ch, Ricardo.ch) and Finance and Insurance (financescout24.ch, Moneyland.ch).

At SMG Serbia , 140+ talents thrive in a fast-paced, collaborative environment, guided by our values : Better Together, Aim High, and Act Responsibly, shaping the future of digital marketplaces.

Job Description

Job Overview

We’re seeking a highly talented and motivated senior developer to join our ServiceNow team. As a key contributor to the implementation and enhancement of our ServiceNow platform, including Employee Center, you will have the opportunity to tackle technical challenges and collaborate closely with our IT service desk, human resources, and finance departments. This role involves mentoring our development team based in Switzerland.

Key Responsibilities

Together with our PM and ServiceNow developer colleagues in Switzerland, you’ll drive our ServiceNow environment to the next level. To thrive in this role, you should be someone who takes initiative, drives projects forward, and excels at creative problem-solving. We value individuals who continually seek personal and professional growth and possess the ability to see the bigger picture.

ServiceNow Plattform & Architecture

Requirement Analysis : Collaborate with the project team to gather and analyze complex business requirements, transforming them into scalable technical solutions on the ServiceNow Platform

Design and Development : Design, develop, and maintain custom applications, modules, forms, workflows, and integrations within the ServiceNow Platform

Advanced Configuration : Configure and customize core ServiceNow modules to meet enterprise-wide business needs

Employee Center & Digital Employee Experience

Employee Center Design & Enablement : Design, configure, and enhance ServiceNow Employee Center, including pages, widgets, content structures, and topic-based navigation

UX & Adoption : Enhance employee self-service experiences by aligning the Employee Center with HR, IT, and Finance processes, ensuring intuitive journeys and high adoption rates

Portal Governance : Ensure consistency, performance, and maintainability across Employee Center configurations and extensions

Integration & Automation

Integration : Design and maintain sophisticated integrations with other systems and third-party applications using REST, SOAP, MID Servers, and ServiceNow APIs

Scripting and Automation : Create and optimize client-side and server-side JavaScript to automate complex processes and enhance both platform and Employee Center user experience

Reporting, Security & Operations

Reporting and Dashboards : Develop advanced reports, dashboards, and visualizations to track platform usage, performance, and service adoption

Security : Implement and maintain advanced ServiceNow security best practices, including roles, ACLs, data separation, and encryption

Documentation : Maintain clear technical documentation covering Plattform, Employee Center configurations, and custom developments

Testing : Perform unit, system, and user acceptance testing to ensure reliability and quality

Upgrades and Maintenance : Promote update sets, manage upgrades, patches, and enhancements, and troubleshoot complex production issues

Mentorship : Provide guidance and mentorship to our junior developers and contribute to the growth and development of the ServiceNow team

Qualifications

Bachelor's degree in Computer Science, Information Technology, or proven software development experience

ServiceNow certification(s), such as Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist, is a plus

Extensive experience in JavaScript, HTML, CSS, and related web technologies

Deep knowledge of web services, REST APIs, SOAP, and integration patterns

Strong problem-solving skills and the ability to work self-organized and independently

Advanced problem-solving skills

You are reliable, trustworthy, and a team player

Excellent English communication and interpersonal skills

Experience

4+ years of experience in developing and configuring advanced ServiceNow solutions, or similar

Proven experience in advanced ServiceNow development or similar complex process automation (such as Salesforce)

Strong understanding of IT- Service Management (ITSM) and broader enterprise service management practices

Additional Information

Benefits you'll love

Apply now with your CV and an introduction letter in English . Feel free to send us any additional documents you think we should read to understand that you are the perfect fit.

Disclaimer

SMG Swiss Marketplace Group primarily engages directly with candidates. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.

#LI-Hybrid

About Us

SMG Swiss Marketplace Group is a pioneering network of online marketplaces and a cutting-edge digital company that simplifies people’s lives with innovative products.

SMG Swiss Marketplace Group provides customers with the best tools to meet their life decision needs. The portfolio includes Real Estate (ImmoScout24, Homegate, Flatfox, , , , Publimmo, , CASASOFT, IAZI), Automotive (AutoScout24, MotoScout24), General Marketplaces (, , Ricardo) and Finance & Insurance (FinanceScout24, ).

Disclaimer

SMG Swiss Marketplace Group  primarily engages with candidates directly. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.

Job Location

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