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IT Infrastructure Manager

IT Infrastructure Manager

Michael PageNyon, CH
Vor 8 Tagen
Stellenbeschreibung
  • Administer, maintain, and support Level 2 & 3 IT infrastructure systems (cloud, virtual servers, backups, telecom, mobility).
  • Lead the Service Desk team, set priorities, and ensure top-notch end-user support.
  • Ensure IT operations adhere to company processes to meet SLA and organizational objectives.
  • Continuously enhance end-user experience, system availability, and performance in line with company SLA and KPIs.
  • Analyze, design, and implement new technical solutions.
  • Create and maintain IT documentation, including inventories, diagrams, and procedures.
  • Gather requirements and successfully manage IT infrastructure projects (software and hardware).
  • Define and maintain the IT infrastructure project roadmap.
  • Manage external service providers, ensuring they meet company expectations.
  • Provide ad hoc support to remote affiliates for IT infrastructure installation and maintenance.
  • Stay updated on emerging technologies and propose innovative solutions.
  • Perform additional tasks as assigned, based on skills and company needs.
  • Bachelor's or Master's degree in IT or a related field.
  • Minimum 5 years of experience in IT infrastructure, including team management.
  • Proficiency in French and English; German is a plus.
  • Advanced knowledge of networking, cloud infrastructure, and hardware administration.
  • Proficiency with ERP and CRM systems (MD365).
  • Detail-oriented with a focus on delivering high-quality results.
  • Ability to analyze, design, and implement technical solutions.
  • Groundbreaking technological environment.
  • Stat-of-the-art and high-value products.
  • Supportive and collaborative work environment.
  • You will be making a difference on a social level.