Account Manager for Tech company - Lausanne

Leading global tech firm with great possibilities to grow and develop your career!

• Account Management :
• Develop and maintain strong relationships with key customer.
• Understand customers’ business strategies, challenges, and goals to align solutions accordingly.
• Act as the primary point of contact for customer inquiries and issues.
• Moderate customer relationship management meeting.
• Sales
• Identify and pursue new business opportunities within existing accounts and new prospects.
• Present and promote network products and solutions to customers.
• Prepare and deliver compelling sales presentations and proposals.
• Negotiate contracts and close sales deals
• Customer Engagement :
• Conduct regular meetings with customers to review their needs and provide updates on client' solutions.
• Coordinate with internal teams (e.g., solution department, supply chain, etc.) to ensure customer requirements are met.
• Organize and participate in industry events, workshops, and seminars.
• Market and Competitive Analysis :
• Monitor market trends, customer needs, and competitive landscape
• Provide feedback to product development and marketing teams
• Reporting and Documentation :
• Maintain accurate records of customer interactions, sales activities, and pipeline status
• Prepare regular reports on account status
• Results-driven with a proven track record of meeting or exceeding sales targets.
• Customer-centric spirit with the ability to align with internal processes.
• Bachelor’s degree in Business Administration, Telecommunications, Engineering, or a related field.
• Proven experience in account management, sales, or business development within tech sector
• Solid understanding of network technologies and solutions.
• Proficiency in English and French
• Preferred Qualifications :
• Experience working with major carrier customers in the region.
• Knowledge of network products and solutions.
• Technical background or understanding of telecommunications infrastructure.