Job Description
Solution Design and Implementation :
Lead the design and implementation of Microsoft 365 solutions, ensuring alignment with both business objectives and technical requirements.
- Drive the implementation of M365 best practices, particularly regarding Governance, Compliance, and Security.
- Develop and maintain comprehensive architectural blueprints and documentation for Microsoft 365 environments.
- Collaborate with stakeholders to gather requirements and translate them into actionable technical solutions.
Azure Entra Management :
Oversee the integration and management of Azure Entra within the Microsoft 365 ecosystem, ensuring seamless collaboration.
Ensure secure and efficient access management, identity governance, and compliance processes.Continuously monitor and optimize Azure Entra performance, governance, and security frameworks.Message Center Management :
Proactively manage and monitor the Microsoft 365 Message Center to stay informed about product and feature updates.
Communicate relevant changes and updates to stakeholders and ensure timely and effective implementation of new features.Develop strategies to leverage new M365 features and enhancements, aiming to improve productivity and overall user experience.Technical Leadership :
Provide technical leadership, guidance, and mentorship to the IT team and other stakeholders.
Conduct regular training sessions and workshops to elevate the team's knowledge and technical skills.Stay current with the latest industry trends, best practices, and emerging technologies to drive continuous improvement within the organization.Foster a culture of collaboration and continuous improvement by adopting Agile methodologies and best practices.Identify opportunities for process improvements to enhance efficiency and quality in M365 solutions.Support and Troubleshooting :
Provide advanced support for Microsoft 365-related issues, ensuring timely resolution of complex technical problems.
Collaborate with Microsoft support and other third-party vendors as needed to address issues.Troubleshoot and resolve incidents in a timely and effective manner to minimize disruption.Qualifications
Essential Qualifications :
Bachelor’s degree in Computer Science, Information Technology, or a related field.Minimum of 5 years of experience in designing and implementing Microsoft 365 solutions.Strong knowledge of Microsoft Azure and related technologies.Extensive experience with Microsoft 365 products such as Exchange Online, SharePoint Online, Teams, and OneDrive.Proven experience in identity and access management, security, and compliance within Microsoft environments.Strong analytical, problem-solving, and communication skills.Ability to work independently and as part of a team in a fast-paced, dynamic environment.Preferred Certifications :
Microsoft Certified : Azure Solutions Architect ExpertMicrosoft Certified : Microsoft 365 Enterprise Administrator ExpertMicrosoft Certified : Security, Compliance, and Identity Fundamentals