Director EU Shipping & Logistics

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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role and Team

The Shipping Team at eBay builds and runs end-to-end shipping strategy and platforms across buyer and seller experiences—spanning cross‑border trade, delivery estimates, tracking, labels, routing, and rate management to power reliable, transparent delivery at scale. The team advances global shipping programs and capabilities that improve marketplace efficiency and customer trust across multiple regions. They partner closely with core experiences (Search, View Item, Cart, Checkout) to make delivery expectations clearer—exemplified by the rollout of Shipping Signals, which communicates speed and “Get it by” dates for buyers.

The group operates globally with engineering and product teams in Seattle, London, and Toronto, supporting trusted buyer outcomes and streamlined seller logistics.

Candidates joining this team will work on high-impact, customer-facing experiences and logistics platforms that reduce friction, improve delivery accuracy, and enable sellers to grow.

What You Will Accomplish

• Lead the development and execution of the EU shipping and logistics strategy aligned with global priorities by partnering with global shipping and shipping product teams.

• Oversee regional operations and cross-border shipping programs to improve efficiency, compliance, and customer experience.

• Drive adoption and usage of our shipping product portfolio including domestic labels, export services and fulfillment

• Partner with Shipping business owners, product, technology, and analytics teams to integrate innovation and improve operational visibility.

• Build and manage strategic relationshipswith global and European logistics partners to ensure competitive service and cost structures.

• Drive supply chain optimisation initiatives that reduce delivery times, improve quality, and support sustainability goals.

• Ensure compliance with EU trade, customs, and transport regulations while managing operational risks.

• Encourage, develop, and lead a high-performing, cross-country logistics team fostering collaboration and accountability.

What You Will Bring

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field; Master’s preferred.

• 10+ years of senior leadership experience in logistics, supply chain, or e-commerce operations.

• Proven success managing multi-market logistics across Europe with full P&L accountability.

• Strong understanding of EU regulations, trade, and customs processes.

• Data-driven decision-maker with excellent analytical, strategic, and problem-solving skills

• Outstanding communication and stakeholder management skills, including experience engaging executive and external partners.

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