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ield Service Engineer / Specialist 80

ield Service Engineer / Specialist 80

CTCChur and Grisons, CH
Vor 14 Tagen
Stellenbeschreibung

The Life Science Career Network – CTC are specialised industry experts who can help companies source the best talent and provide reliable HR and consulting services,

For our client, a leading MedTech company in the Grisons area, we are looking for a

Field Service Engineer / Specialist 80 – 100 % (f / m / d)

  • How you can make a difference :
  • Plan, schedule and perform service visits with end user according to regional responsibility
  • Carry out installations, annual preventive maintenance service, repair service and corrective actions at the end customer
  • Perform electrical safety test according to EN62353
  • Recording customer complaints with full information and documentation in the complaint management system
  • Liaise with back office and sales department
  • Provide technical training to users as required
  • Perform remote troubleshooting
  • Carry out stock takes and maintain car stock / inventory accurately
  • Act as company ambassador when visiting customers
  • Ensure that all paperwork is submitted to the end customer and supervisor on time and accurately
  • Give technical support to sales / marketing teams in activities such as trade fairs, exhibitions, demonstrations, etc.

That’s what you bring along :

  • Completed apprenticeship in Electrical, Biomedical or Mechanical Engineering with strong affinity for technology and processes or equivalent combination of education and experience in comparable roles
  • Technical expertise in electronics, electromechanics and / or biomedical engineering and related experience in field-support and technical service activities an advantage
  • Proven experience with reading and interpreting device diagnostics and / or troubleshooting mechanical ventilation devices
  • High customer focus and service skills with positive attitude and ability to communicate with all stakeholders clearly and tactfully
  • Solid experience in building and maintaining business relationships with customers and partners as well as understanding customer needs
  • Good computer literacy, standard operating systems and Microsoft Office applications
  • Experience with complaint management systems an advantage
  • Natural persuasiveness and good presentation skills combined with a proactive service attitude
  • Experience with clinical workflows and processes would be advantageous
  • Valid driving licence
  • Speaks / writes / reads English and German (fluent or native speaker), other languages an advantage
  • National travel requirements up to 50%
  • Interested? Contact us!