Field and Application Technician

Description

Emerson is looking for a Field and Application Technician for our Swiss entity headquartered in this position you may be ideally located in Zurich area to cover technical support for our customers in the East part of Switzerland.

The primary objective of the role is to ensure the proper functioning maintenance and optimization of industrial equipment on customer site in order to guarantee production continuity installation safety and operational quality.

In This Role Your Responsibilities Will Be :

• Installation of Branson machines
• Set-up and calibration of equipment during installation and training of users
• Diagnose and repair equipment when necessary
• Perform on-site diagnostics of potential failures
• Write visit reports summarizing failure analysis actions taken and actions to be implemented to correct defects
• Contribute to the accurate functioning of laboratory equipment
• Provide phone technical support to customers for technical issues
• Provide technical support to customers for integrating our equipment into automated assembly lines
• Organize and plan annual calibration of measuring equipment
• Provide after-sales service and spare parts and prepare quotes for spare parts / repairs
• Work in collaboration with the technical support team in the Geneva office

Who you are :

You are a professional with technical background and with a focus on achieving excellent results through strong communication and relationship skills dedicated to customer happiness and successful teamwork.

For This Role You Will Need :

Preferred Qualifications That Set You Apart :

Our Culture & Commitment to You :

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. Make this great opportunity yours!

Required Experience :

IC

Key Skills

Laboratory Experience,ADAS,LAN,Debugging,Technical Writing,Product Demos,Customer Support,Automotive Diagnostics,Cloud Architecture,Spectroscopy,System Administration,Unity

Employment Type : Full-Time

Experience : years

Vacancy : 1