Product Manager

Product Manager - In-Class Experience

Zurich Office

EF Language Abroad is seeking an experienced and passionate Product Manager to own the end-to-end student journey within the classroom setting. This pivotal role focuses on developing an exciting, effective, and delightful in-class experience for students and empowering our teachers with excellent, innovative materials to make language learning truly engaging.

This role is ideal for a product leader who is deeply empathetic to both student and teacher needs, possesses a strong background or interest in education technology or curriculum development, and thrives in an entrepreneurial, global environment.

Responsibilities

Product Strategy & Vision

• Define and articulate the vision, strategy, and roadmap for the in-class student and teacher experience across all EF Language Abroad schools.
• Conduct market research, competitive analysis, and customer (student and teacher) interviews to identify pain points, opportunities, and unmet needs within the classroom.
• Prioritize initiatives based on impact, effort, and alignment with business goals (e.g., student satisfaction, academic progress, retention).

Development & Execution

• Own the full product lifecycle from ideation through launch and iteration for all in-class tools, materials, and processes.
• Work closely with Academic Experts and Curriculum Designers to translate pedagogical goals into engaging and practical classroom products and materials.
• Collaborate with Engineering and Design teams (where applicable for digital tools) to deliver high-quality, scalable solutions.
• Define, track, and analyze key performance indicators (KPIs) related to in-class experience (e.g., student engagement metrics, course completion rates, teacher material usage, student feedback scores).

Teacher Enablement

• Ensure teachers have the best possible materials and support to deliver the intended learning experience effectively and efficiently.
• Develop training materials and guides for new product launches or material updates.
• Gather direct feedback from teachers to rapidly iterate and improve resources and classroom tools.

Stakeholder Management

• Act as the primary point of contact and internal champion for the in-class experience, communicating updates, progress, and results to senior leadership and school management globally.
• Partner closely with School Operations, Sales, and Marketing teams to ensure the in-class experience aligns with the overall student journey and value proposition.

Requirements

• 6+ years of experience as a Product Manager, preferably in EdTech, E-learning, or Entertainment/Video.
• Proven track record of defining and launching successful tech and/or educational products or materials that demonstrably improve user outcomes.
• Strong analytical skills with the ability to define metrics, analyze data, and draw actionable insights.
• Excellent written and verbal communication skills with the ability to influence cross-functional teams and executive stakeholders.
• Highly organized, detail-oriented, and comfortable managing multiple projects in a fast-paced, international setting.
• Bachelor’s degree in a relevant field (e.g., Education, Business, Technology).

Preferred Qualifications

• Experience working in a global organization or a company that manages physical, location-based experiences (e.g., schools, retail).
• Experience shaping 0 to 1 projects from beginning to launch (and iteration).
• Deep understanding of pedagogical principles and the challenges/opportunities in a language learning classroom.
• Experience with A/B testing, user research methodologies, and rapid prototyping in an educational context.
• Proficiency in a second language/experience learning a second language is nice to have.
  

Why you’ll enjoy working with EF

• Join a global leader in international education with over 60 years of impact
• Work in a vibrant, multicultural environment that celebrates innovation, collaboration, and academic excellence
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Global career opportunities
• Regular social events
• Employee Assistance Program
• Tuition Reimbursement
• Free Access to EF Hello language learning