Global Solution Advisor (f / m / d) SAP CX

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About SAP Customer Experience (CX)

SAP Customer Experience (CX) helps brands build trusted relationships with their customers to unlock new digital innovation, customer value, and sustainable growth. The portfolio includes SAP Cloud for Customer, SAP Commerce, SAP Emarsys Customer Engagement, and SAP Customer Data Management—delivering a unified front-office solution that integrates seamlessly with SAP’s Intelligent Enterprise.

Team Description – Business Development Acceleration Team

The SAP Customer Experience organization is launching an exciting new team who will be laser focused on building top-of-the-funnel demand with a focus on competitive replacements within the SAP ERP install base. The  Business Development Acceleration Team  will be responsible for working with regional sales teams to identify top ERP customers to target as part of a structured demand program.

This team will be responsible for

• Researching target customers to understand customer priorities and key contacts.
• Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer.
• Aligning with the regional AEs to execute the customer-specific proposal.
• Reporting and analytics on the end-to-end process, including pipeline generation.

In this role, the team member will serve as a strategic advisor and will be responsible for defining competitive win strategies for the SAP Customer Experience line of business. In addition, they will be an active participant in demand generation programs and activities. Furthermore, they will provide one-on-one and one-to-many enablement and coaching on winning approaches against CX competitors. Moreover, this resource will be expected to engage in customer meetings and calls face-to-face to help drive competitive differentiation and value propositions in active sales cycles. Finally, this resource will be expected to create and contribute to Internal and external content with SAP differentiation.

Key activities and responsibilities include

Experience & Capabilities

The ideal candidate will demonstrate a balance of strategic thinking and hands-on execution, with a strong understanding of the CX competitive landscape and how to influence customer decision-makers.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

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​ Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best