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eOperations Support (20%, all genders)
Swiss International Air Lines AGZürich / KlotenVor 3 Tagen
StellenbeschreibungCompleted apprenticeship as computer scientist or similar education Further education or experience in the area of IT service management as advantage Profound knowledge of tablets and applications (Microsoft / Apple) Experience and motivation in problem analysis and problem solving Ability to explain technical content in an understandable manner Fascination for IT trends Open and friendly personality with ability to remain calm even in hectic situations Open for working in shift operation (06 : 00 to 23 : 00, Sa and So) Driver license cat. B required in order to drive to the aircrafts Excellent reputation required for airport badge Very good spoken and written German and English skills
As part of the eOperations Support team you will be consulting the flight crews on questions in relation to digital tools that are provided by SWISS. You will resolve questions and technical issues in direct contact with the crews and help to ensure a smooth operation of the devices and apps.
- Consulting and support of flight crews in regards to SWISS tablets and applications
- Receiving, managing and resolving hardware and software problems
- Coordination of problem solving with internal and external service partners
- Ensuring stable operation of devices and applications
- Provisioning of required documentation
- Supporting the continuous development of devices and applications
- Updating of board documentation in the aircrafts
Contact
Mike Netzhammer
Human Resources
Swiss International Air Lines AG
E-mail address for inquiries
Subsidized parking or public transport, Company health management, Flight benefits, Employee and networking events, Discounts, Diversity programmes
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.