French Speaking Customer Support Agent (On-site – Porto)

Customer Support Agent (On-site – Porto)

We're hiring Customer Support Agents to join an international customer service operation supporting telecom products and services. This role is for candidates who enjoy helping people, solving problems, and working in a structured, team-oriented environment. No previous experience is required — full training is provided.

Youll assist customers across multiple channels with topics such as subscriptions, billing inquiries, technical troubleshooting, and general account questions , ensuring a smooth and positive customer experience on every interaction.

How to Apply

Send your CV to can.dinler@cbtalents.org or Use Application Form

What you'll do

• Handle incoming customer calls and service requests
• Welcome and guide customers with clarity and professionalism
• Provide personalized solutions based on customer needs
• Accurately document interactions using internal systems
• Collaborate with teammates to maintain service quality

Requirements

Offer