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Global Mobility / Relocation Coordinator - Geneva

Global Mobility / Relocation Coordinator - Geneva

JAM RecruitmentGeneva
Vor 30+ Tagen
Stellenbeschreibung

Job Ref : AS / 72899 / GM

Package : CHF Negotiable + Bonus + Benefits

Location : Geneva, Switzerland

Job Type : Global Mobility / Relocation Coordinator

Languages : English (essential) French (essential)

Position Type : Permanent

Hours : Full-time

Start Date : ASAP

Contact Name : Andy Shaw

Contact Company : JAM Global Mobility Recruitment

The Background :

This leading relocation services company is actively seeking a Relocation Coordinator to join their growing team in Geneva. The successful candidate will be responsible for coordinating the relocation process for expatriates coming to and from Switzerland.

The Role :

The successful candidate will be responsible for :

  • Coordinating all phases of international relocation activities on behalf of the client;
  • Managing assignee's expectations;
  • Coordinating with internal departments for the identification of appropriate accommodation and schools, according to the assignee's set of criteria;
  • Coordinating the immigration / work permit application process;
  • Briefing Destination Services Consultants (field consultants) regarding the property visits and client profile; making sure that the Destination Services Consultant has a clear understanding of the itinerary and the properties overall environment;
  • Providing full market orientation and settling-in information to the assignees during a de-briefing session;
  • Coordination and follow-up of all post house-hunting aspects, such as work permits, tax and insurance briefings, overview of daily living in country of destination, temporary accommodation, removal coordination, helpline;
  • Managing the client billings and invoices billing approval process, including all sub-contractor costs;
  • Dealing with Client's employees on a day-to-day basis in accordance with their policy;
  • Delivering the international relocation products and services to the employee;
  • Ensuring the successful coordination of other services, i.e., language, and cross-cultural training;
  • Maintaining and managing relationships with the company's internal departments and external suppliers / partners in regards to reaching the clients expectations;
  • Recognising, ensuring and promoting data integrity;
  • Maintaining compliance with the company's core values, practices and standards;
  • Training new internal personnel.

The Person :

The successful candidate must have previous relocation services experience with excellent customer service skills. In addition, candidates must have excellent problem solving and interpersonal skills with a good geographical knowledge of Geneva and the surrounding areas.