Social Media Coordinator / Manager

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!We are currently looking for a Social Media Coordinator / Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Amorana Team, your focus will be on growing our digital presence and community engagement. In this role, you will combine your appreciation for community building with your capacity for creative storytelling and content production. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.

What you will do

• End-to-End Platform Management : Oversee all social channels, ensuring a consistent brand voice, quality, and posting cadence across platforms like Instagram, TikTok, and Facebook.
• Content Creation & Planning : Develop and execute a dynamic social content calendar featuring engaging visuals, short-form videos (Reels / TikToks), and compelling copy.
• Community Engagement : Actively manage our community by responding to messages and comments, fostering positive customer connections and monitoring brand sentiment.
• Trend Monitoring & Innovation : Stay ahead of platform updates and cultural trends to propose relevant, fast-turn content opportunities that keep the brand at the forefront.
• Performance Analysis : Track and report on key metrics (reach, engagement, growth) to derive actionable insights and continuously optimise our social media strategy.

What you should bring

What we can offer you

Our interview process

Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. As part of your application, you'll experience practical, AI-driven tasks designed to reflect real scenarios you'll encounter in the role, helping us understand your strengths and approach. Additionally, we leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office)If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply : Our privacy policy is available here : We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.