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Product & Training Manager - Fine watches

Product & Training Manager - Fine watches

Tiffany & CoSwitzerland, GE
Vor 30+ Tagen
Stellenbeschreibung

Position

For over 175 years, Tiffany & Co. has combined the precision of Swiss watchmaking with the creative spirit of its finest jewelry collections. In full expansion, the teams of the Geneva-based watchmaking division are actively working on the development of new timepieces combining aesthetics, design and elegance. At Tiffany & Co. we don't believe in the "business as usual" model. We believe in making history.

MISSIONS

As part of the watch division, the Product & Training Manager actively participates in developing the Maison's watch product content and training courses, as well as coordinating the Retail Learning Department. She / he will aim to contribute to the creation of training materials and tools for the watch category in various formats.

Content creation :

  • Align and coordinate content needs for product related topics.
  • Gather and produce visual assets, product details, and know-how in collaboration with stakeholders from Merchandising, Product Development, & PR departments.
  • Create materials for all watch collections, ranging from core models to special editions and high-end pieces, aligned with the product launch calendar and High Jewelry (HJ) events.
  • Engage in significant content writing tasks, including product descriptions, storytelling elements, client benefits, etc.
  • Develop digital training content utilizing various software platforms and digitize existing content.
  • Proactively create new formats and tools.

Training :

  • Build awareness and trust around watches.
  • Contribute to define and implement the training strategy for Retail and HQ.
  • Contribute to the organization of training events.
  • Liaise with the Global Learning & Development (L&D) team in NYC, as well as with external service providers (Translation agency, Design agency, Video creation studio, etc.).
  • Lead in animating the local trainers around the world on watches.
  • Act as the voice of watches within the Global training community.
  • Monitor training KPIs, global and regional action plans.
  • Measure the impact of training on sales performance and motivation.
  • Monitor the training budget
  • PROFILE

  • Higher education or masters in marketing or business
  • Bilingual level in French and English required, with excellent writing skills
  • 5-year experience - mandatory - in luxury, preferably in Jewelry or Watchmaking marketing, retail or training
  • Great product sensitivity and pronounced taste for watchmaking
  • Strong appetite for training and digital
  • Perfect mastery of the Office Pack (PowerPoint), Photoshop, and any design learning tools would be a plus.
  • Would you like to contribute to the Tiffany watchmaking history we are writing? Apply now!