SAP FSM Business Systems expert and Service Delivery Manager

SAP FSM Business Systems expert and Service Delivery Manager

Switzerland, Meyrin

United Machining is seeking an experienced SAP FSM Business systems expert to support and maintain the implementation of SAP FSM for all Sales and Service Companies worldwide.

The ideal candidate will bridge the gap between business requirements and technical solutions to enhance user experience across our SAP landscape.

Ready to join?

Your tasks

• Manage the technical implementation of the SAP FSM Solution with various constellations of connected back end systems including SAP ECC CS, non-SAP ERP systems and in the future S / 4HANA Service Management
• Manage the SAP FSM application, implementing change requests and 2nd level support, fixing tickets for Key User
• Accountable for the SAP FSM end-to-end operation for system stability, maintainability and performance
• Act as Business Partner interacting directly with different Stakeholders (Head of Customer Service business, Business Process Owners, Key Users, ERP Functional Experts, External Partners, SAP AG, IT team...)
• Write and keep updated technical documentation
• Enrich permanently solution database to increase 1st level support ticket fixing
• Adhere to process harmonization and standardization guidelines, security best practices, GDPR regulation

Your profile

Benefits

Clear vision and purpose

Sustainability and innovation focus

We have high sustainability and innovation goals. Let's work towards a sustainable future together.

Excellent learning tools

We provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.

Great career opportunities

As a global acting company we provide many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep@GF) to boost your career.

Your contact

Fanny Brault

HR Manager

fanny.brault@georgfischer.com

Rue du Pré-de-la-Fontaine 8

1217 Meyrin

Switzerland

Who we are

GF Machining Solutions is the world’s leading provider of machine tools, diverse technical solutions and services to manufacturers of precision molds and tooling and of tight-tolerance, precision-machined components. The key segments we serve include the aerospace, automotive, medical, energy, information and communications technology (ICT) and electronics industries

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