BENEFITS ASSISTANT

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Org. Setting and Reporting

The position is to be filled within the International Civil Servants Mutual Associations (ICSMA) for its entity La Mutuelle. The incumbent is under the supervision of the Chief Finance Officer.

Responsibilities

Under the supervision of the Chief Finance Officer, the incumbent performs the following tasks : Loan applications : - Verify loan application data submitted with the Human Resources Department and / or Finance Department of the Organization concerned and / or with ICSMA / Mutuelle. - Verify data provided on existing indebtedness. Calculate the amount of a possible loan, based on the established rules and taking into consideration the category of loan requested (ordinary or housing) and the particularities of the Organization concerned. - Check the validity and relevance of documents provided in support of housing loan applications. - Contact loan applicants for information, clarification, documents to be provided, decision on loan granting. - Follow-up and verify final proofs provided by members after housing loans have been granted. Contact members in the event of no-provision of proof and collect penalties. Administrative tasks : - Processing membership applications (reception - inquiries - dispatch of documents - registration of membership in the system – send confirmation to members), preparation and dispatch of loan-related documents (covering letters - contract - amortization table - instructions), preparation of various letters. - Filing and clearing of files and documents - Assisting the Executive Secretary with administrative tasks such as submitting documents to GDOC, recruiting staff, processing files, preparing Powerpoint presentations, creating marketing brochures, tenders, taking minutes at meetings, updating procedures, sending out documents, preparing badges for companies. - Answering telephones and e-mails, generating secure access codes, updating documents addressed to members (brochures, circulars, etc.) and other administrative tasks.

Competencies

Professionalism : Good knowledge of ICSMA rules and procedures. Very good knowledge of Office 365 (Word, Excel, Powerpoint, Teams, Outlook). Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Teamwork : Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Communication : Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Education

High school diploma or equivalent.

Job - Specific Qualification

Commercial training or an apprenticeship is desirable.

Work Experience

A minimum of five (5) years of professional administrative experience is required. The minimum number of years of relevant experience is reduced to three (3) for candidates with a first-level university degree or higher. A minimum of two (2) years of professional experience in an international organization of the United Nations system is desirable. A minimum of one (1) year of relevant professional experience in loans to customers (housing and / or consumer loans) is desirable. A minimum of one (1) year of relevant professional experience in customer services is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

The position is funded on an annual basis by La Mutuelle, an ICSMA entity. The post is limited to service in ICSMA only. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Regulations. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible candidates selected from outside the duty station are responsible for all expenses related to their relocation to the duty station. Locally-recruited staff are not entitled to the allowances or benefits exclusively applicable to international recruitment. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST / AI / 2023 / 3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11 : 59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.