Work in Portugal Customer OperationsFrench MarketCross Border Talents • Neuchâtel, Neuchâtel, Switzerland
Work in Portugal Customer OperationsFrench Market
Cross Border Talents • Neuchâtel, Neuchâtel, Switzerland
Vor 30+ Tagen
StellenbeschreibungSchedule : 8 hours / day Training content includes system onboarding customer management product training & on-the-job practice Training allowance : 42.72 per day Payment is made only if training is fully completed 40 hours / week 1 hour lunch break 22 vacation days per year French holidays apply If you work on a Portuguese public holiday you receive a compensation day Office located near Oriente / Moscavide stations (easy access by metro bus train)
Want to Relocate to Portugal
We are looking for French-speaking talents who want to build a career in Customer Operations &
International Support while working in a diverse multicultural environment in Lisbon.
Position : Operations Customer Expert
Location : Lisbon Portugal
Market : French-Speaking
Your Main Responsibilities
As part of the Customer Service Operations team you will :
- Respond to customer requests via email chat contact forms and calls
- Handle support tickets related to general queries refunds or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back-office tasks that may involve outbound calls
- Conduct outbound calls to promote products collect feedback and support customer success
- Maintain accurate records using CRM tools
- Achieve performance goals and respect deadlines
- Provide operational feedback and escalate cases when needed
Salary Package With & Without Accommodation
Option 1 With Apartment (Company Housing Included)
Total Gross Cash Compensation : 1040 / month
Includes : Base salary
Monthly holiday & Christmas allowances
Meal allowance (7 per working day)
Apartment benefit-in-kind (200 declared on payslip tax-free until 31 / 12 / 2026)
Health insurance from day one
Potential productivity bonus (performance-based)
Option 2 Without Apartment (You Arrange Your Own Housing)
Total Gross Cash Compensation : 1240.00 / month
Includes : Base salary
Monthly holiday & Christmas allowances
Meal allowance
Health insurance from day one
Potential productivity bonus (performance-based)
Training Information
Working Conditions
Why Portugal
A multicultural lifestyle sunny climate international work environment career growth opportunities and a great work-life balance.
Want to apply or learn more Feel free to message me!
Key Skills
Acting,Anti Money Laundering,Electrical Designing,Marketing & Promotions,Dsp,Immigration
Employment Type : Full Time
Experience : years
Vacancy : 1
Jobalert für diese Suche erstellen
In Portugal Customer • Neuchâtel, Neuchâtel, Switzerland
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