Facility Manager

Job Description

We are seeking an experienced Facility Manager with extensive experience in Office Facility Services Management, to oversee the IFS outsourced contract, optimizing cost, carbon, and workplace experience in line with SGSs FM Standards, while being directly responsible and managing local office support contracts (Canteen, Records Management and other ad-hoc)

The successful candidate will be responsible for local stakeholder management, first level budget management and PO processing, plus support as need the sustainability, security and H&S global teams in activities to take place in Zug and Geneva offices.

Supervise Facility Services operational contracts in Switzerland (Geneva and Zug), based on agreed SLAs with the outsourced suppliers for all Facility Services

• Supervise and optimize delivery of key supplier IFM contracts, ensuring business needs are met and value is maximized.
• Lead day-to-day operational issues and escalations, ensuring effective resolution and continuous improvement
• Coordinate site operations to maintain continuity of property services with minimal disruption to SGS’s business operations
• Measure and report on IFS contract metrics
• Ensure full compliance with supplier systems and SGS’s processes to meet health and safety obligations.

Manage all local office support contracts:

• Document scanning / Digital mailroom
• Courier and Swiss Post services
• Records Management and outsource archiving
• Office supply orders

Local FM Budget 1st level control:

• FM Opex budgets for Zug and Geneva offices, delivering measurable cost savings.
• Manage PO requests and Invoice processing for FM suppliers
• Monthly variables reporting for approval, as needed

Zug Office Sub-tenant management

Office usage data reports (management of Smart Lockers and Flex office booking app)

Support Global Departments in local tasks and activities as needed, in relation to Sustainability, Security and BCP initiatives in the Zug and Geneva Offices.

Qualifications

Education

• A bachelor’s degree in Facilities Management, or other related disciplines

Experience

• Minimum 5-7 years’ experience in a FM operational role managing several sites

Experience working with international teams

• Strong experience managing IFM service contracts
• Understanding of supplier and IFM performance metrics
• Financial acumen
• Strong Organizational Skills, being able to manage multiple tasks and resources efficiently.
• Good organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Ability to adapt to changing priorities and work well under pressure
• Strong communication skills in German and English, both written and verbal. Knowledge of Spanish, Italian and/or French will be a plus.